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Senior Site Reliability Engineer

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Our SRE organization is responsible for designing and building systems, tooling, and processes to provide an extensible, scalable, and observable platform. They strive to empower our development teams to own and manage their full application stack, thus minimizing bottlenecks and optimizing development velocity without compromising on reliability.

The Skillset

  • Senior level of experience in an SRE role with an understanding of monitoring, troubleshooting, and disaster recovery

  • Extensive experience in writing production-quality code

  • Proficiency with infrastructure as code and/or configuration management (we use Terraform)

  • Experience with managing monitoring dashboards using tools like Grafana and Prometheus to create actionable alerts

  • Ability to ensure the system is running and in line with internal SLIs and SLOs

  • Experience refining CI/CD processes to ensure new code is pushed to production in a reliable and efficient manner

  • Ability to collaborate on creating a robust monitoring platform for our services and their underlying infrastructure, aiming to alert on symptoms and not outages

  • Familiarity with best practices when creating and managing AWS resources (e.g. security groups, VPCs)

Feeling uneasy that you haven’t ticked every box? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior Site Reliability Engineer at Flock Safety. 

The First 30 Days

  • Understand our current cloud build and deployment process(overall SDLC)

  • Deep dive into the architecture of the Flock system to understand how each component is interconnected 

  • Overview of Terraform/IAC

  • Overview of ML workflows

  • Overview of SRE team charter/purpose

  • Active participation in a full sprint cycle with all ceremonies the SRE team utilizes to plan work

The First 60 Days 

  • Ability to perform the role with decreased need for guidance

  • Ability to complete medium-sized tasks with little support

  • Regularly assisting in the resolution of help-desk requests

  • Regularly participates in the peer review process and meaningful technical discussions.

  • In-depth/complex understanding of various infrastructure/tooling components

90 Days & Beyond 

  • Ability to perform the role with little guidance with transparency

  • Comfortable picking up engineering tasks of larger size and more ambiguity

  • Support ongoing efforts for our current themes and goals should be a top priority

  • Converted 2-3 repos from Jenkins to GHA’s in support of the GHA migration.

  • Complete an Initial review and career planning deep dive session with your manager

  • Proficiency with Infrastructure manipulation via tooling, IAC, pipelines/workflows, and manual operations along with understanding potential side effects/impact those changes have at scale/under load.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

  4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

  5. The Executive Review: A chance to meet an executive in your function and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

In this role, you’ll receive a starting salary of $150,000-$215,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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Average salary estimate

$182500 / YEARLY (est.)
min
max
$150000K
$215000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Site Reliability Engineer , Flock Safety

At Flock Safety, we are on a mission to eliminate crime and create safer communities through innovative technology solutions. As a Senior Site Reliability Engineer, you will play a crucial role in our SRE organization, designing and building systems that empower our development teams to manage their application stacks efficiently. You'll bring your extensive experience in monitoring, troubleshooting, and disaster recovery to help us deliver a reliable and scalable platform. Your expertise in writing production-quality code and managing tools like Terraform, Grafana, and Prometheus will be key in optimizing our CI/CD processes and creating actionable monitoring dashboards. Work alongside a passionate team that values inclusivity and collaboration, all while being a part of a company that has raised over $700M and is valued at $7.5B. We believe in a results-oriented culture, so your first 90 days will focus on understanding our cloud deployment, engaging with the SRE team, and taking ownership of key projects. In this supportive environment, you will not only grow as a professional but also contribute to a significant cause - reducing crime in the U.S. by 25% over the next three years. If you're looking for a challenging role where your work makes a real impact and you thrive in a flexible, remote setting, we encourage you to apply as a Senior Site Reliability Engineer at Flock Safety. Join us, and let’s shape a safer future together!

Frequently Asked Questions (FAQs) for Senior Site Reliability Engineer Role at Flock Safety
What are the primary responsibilities of a Senior Site Reliability Engineer at Flock Safety?

As a Senior Site Reliability Engineer at Flock Safety, your primary responsibilities will include designing and implementing robust systems, tooling, and processes that ensure our platform is extensible, scalable, and observable. You'll empower development teams by helping them own their application stack and collaborate on creating an effective monitoring platform that aligns with internal SLIs and SLOs. You'll also play a key role in refining CI/CD processes, managing monitoring dashboards, and ensuring disaster recovery practices are solid.

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What qualifications are needed for the Senior Site Reliability Engineer position at Flock Safety?

To qualify for the Senior Site Reliability Engineer role at Flock Safety, candidates should have a senior level of experience in an SRE role with a solid understanding of monitoring, troubleshooting, and disaster recovery. Proficiency in writing production-quality code and expertise in infrastructure as code and configuration management (especially using Terraform) are essential. Experience with monitoring tools like Grafana and Prometheus is also required, along with familiarity with AWS best practices.

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How does Flock Safety support the development and growth of its Senior Site Reliability Engineers?

Flock Safety places a strong emphasis on personal and professional growth for its Senior Site Reliability Engineers. During your first 90 days, you'll receive a tailored plan focused on understanding systems architecture, active participation in sprint cycles, and gradually taking on more complex tasks. Regular feedback sessions with your manager will ensure you're on the right track, and the supportive team environment encourages open communication and collaboration.

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What unique working culture can a Senior Site Reliability Engineer expect at Flock Safety?

At Flock Safety, you can expect a results-oriented culture that values flexibility and inclusivity. As a Senior Site Reliability Engineer, you'll be part of a supportive team that thrives on collaboration, ensuring that even in a remote work setting, strong connections are built. We celebrate diverse backgrounds, and your voice will be heard. Plus, the opportunity to contribute to our mission of reducing crime makes this role even more rewarding.

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What is the expected salary range for a Senior Site Reliability Engineer at Flock Safety?

The salary range for the Senior Site Reliability Engineer position at Flock Safety is between $150,000 to $215,000, based on job-related experience and market indicators. In addition to a competitive base salary, you will also be eligible for stock options, which means your contributions to our mission will be directly rewarded.

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Common Interview Questions for Senior Site Reliability Engineer
What experience do you have with monitoring and observability tools as a Senior Site Reliability Engineer?

When answering this question, focus on specific tools you've used, such as Grafana or Prometheus. Describe how you've utilized monitoring dashboards to create actionable alerts and how they helped in preventing outages. Provide examples of how your monitoring practices contributed to system reliability.

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How do you approach disaster recovery in a cloud environment?

Discuss your methodology for ensuring disaster recovery, including backup strategies, failover processes, and testing of recovery plans. Emphasize your awareness of service-level objectives (SLOs) and internal service-level indicators (SLIs) that guide your disaster recovery efforts.

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Can you explain a time you improved a CI/CD process?

Provide a specific example of how you've refined the CI/CD processes in your previous role. Highlight the steps you took to improve deployment speed or reliability, any tools you introduced, and the measurable outcomes that resulted from your efforts.

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How do you ensure effective collaboration with development teams while working as a Senior Site Reliability Engineer?

Demonstrate your approach to fostering collaboration, such as regular communication, shared goals, and collaborative tools. Share past experiences where you've successfully facilitated teamwork, especially in times of troubleshooting or incident management.

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What is your experience with infrastructure as code, particularly Terraform?

Discuss your familiarity and experience with Terraform and how you've implemented infrastructure as code in your past roles. Detail your understanding of how it benefits system reliability and management, along with any particular challenges you've faced and overcome.

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What challenges have you faced in maintaining system reliability, and how did you overcome them?

Share specific challenges you've encountered related to system reliability and describe your analytical process for addressing those issues. Highlight your problem-solving skills and any lessons learned, demonstrating your ability to adapt and improve processes.

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What monitoring strategies do you believe are most effective for a company like Flock Safety?

Explain your perspective on monitoring strategies that align with a public safety platform's specific needs. Discuss proactive monitoring, the importance of response time, and how you would ensure that monitoring aligns closely with service-level agreements.

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How do you stay informed about new technologies and trends in site reliability engineering?

Discuss your commitment to continuous learning through various means such as attending relevant webinars, participating in online forums, or engaging with peer communities. Mention specific resources and platforms you utilize to keep your skills and knowledge up-to-date.

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How would you handle a situation where a production issue arises during off-hours?

Emphasize your experience with incident response protocols or on-call rotations. Share a detailed plan for communication, prioritization, and resolution. This response should highlight your leadership and teamwork abilities during high-pressure situations.

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Why do you want to work as a Senior Site Reliability Engineer at Flock Safety?

Outline your motivations for applying to Flock Safety, touching on its mission and values that resonate with you. Mention what excites you about the role, such as the opportunity for creating a safer community, working with cutting-edge technologies, and being part of an inclusive team.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

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BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 17, 2025

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