Software Engineering Manager, Pipeline

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $4B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

The pipeline team is seeking a Software Engineering Manager to bolster our efforts to accommodate the rapid expansion of our workload. Flock is continuing to expand to more customers and with that comes more data consisting of multiple media types. For Flock to keep momentum, we will continue optimizing pipeline latency and handle the scale of data ingestion as well as build new features that support the business. This role will require a CJIS certification due to access to criminal justice information.

The Skillset 

• Love writing code and have extensive experience doing so

• Motivated by taking an unknown problem, sinking your teeth in, and coming up with a plan of attack.

• Proven strong leadership skills and confident in leading staff engineers

• Coach direct reports to have a highly productive team and grow their individual careers

• Inspire and motivate direct reports to build quality software and cultivate a winning mentality where directs are excited by the opportunity.

• Experience with Go and Typescript (Node) web services

• Experience with microservice-oriented architecture and designing systems at scale – We process over 550M images daily in real-time.

• Strong backend/database and pub/sub experience, we leverage Postgres DB, OpenSearch, DynamoDB, Redis (use the right tool for the job)

• Experience with AWS and cloud tooling such as Kubernetes (EKS), AWS Lambda, Docker

• Ability to work cross-functionally with other engineering and product teams 

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Software Engineering Manager at Flock Safety. 

The First 30 Days

• Understand current processes and procedures;

• Meetings with your PMs

• Meetings with your directs

• Meeting with manager to go over this plan, and build understanding of current status of teams

• Work on and pair to complete small tasks for the sprint with support; (to better understand the code and understand how the devs work)

• Work towards understanding pipeline and core services

• Asking questions in a public way to spread knowledge; i.e. public slack channels, update READMEs.

• Meet with peers to understand how Flock Engineering works, and how to navigate

The First 60 Days 

• Ability to perform role with decreased need for guidance;

  • Take ownership of team with fully taking on 1:1 meetings with directs, sprint ceremonies, and project meetings

• High level understanding of the features we are working on, all OKRs that your teams play a role to complete, roadmap, support, and on call;

• Understand the software design philosophies being used by pipeline team;

• Be able to navigate through the codebases your teams own, and should have an idea of each services core functionality

• Engaged during technical conversations to increase quality of input;

• Will be the point person for all items your teams own (this does not mean know all the ins and outs of it, but should know who to leverage to come up with solutions)

90 Days & Beyond 

• Be able to understand priorities of planned tasks and where unplanned tasks fit in as they happen.  Working with the PM (cross team)  to understand, and be able to push on these if needed

• Understand the Flock career path, and where your team members fit into that. (based on previous manager)

• Ability to perform role with little guidance with transparency

• Able to participate and have questions and answers to road mapping and OKR planning activities for your teams

• Communicating across multiple teams to solve problems efficiently

• Have ideas of dependencies that might affect your teams, and what they own

• Contributing ideas for how we build better software

• Able to give good feedback to your team members, and have idea of where they need to grow, and know their strengths 

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

The Perks 

💰Salary & Equity: In this role, you’ll receive a starting salary of $150,000 - $190,000 as well as stock options

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Mental Health: All employees receive an annual subscription to Headspace.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.