Food Service Equipment, Cold Line Subject Matter Expert

Aquant is looking for an experienced Food Service Equipment, Cold Line service technician to act as a Subject Matter Expert on a freelance, part-time consultant on a contract basis. The Consultant will be interviewed by Aquant’s software team about their experience solving common issues with major Food Service Equipment appliances. Your expert advice will be used to help build a new software which provides knowledge to service technicians quickly and accurately.

Responsibilities:

• Meet with Aquant team member(s) to review common appliance issues and provide expert advice:
• Review our curated lists of common problems with Refrigerators, Freezers, Ice-makers, etc.
• Rank the probabilities of provided solutions to solve the problems
• Add and/or exclude solutions based on experience and/or research
• Review outputs of this process and refine changes with the Aquant team member(s)

Requirements/Qualifications:

• At least 10 years of technician experience in the Commercial Food Equipment industry, specializing in cold line
• Excellent communication skills
• The Consultation sessions will be performed remotely via Zoom if the Consultant cannot meet in person