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Environmental Services Supervisor (EVS)

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Forefront Healthcare is seeking an enthusiastic and dedicated leader to join our Environmental Services team in Conrad, MT. As a small, privately-owned, and rapidly growing company, we pride ourselves on providing exceptional service to our clients and fostering a supportive work environment for our employees. This is an excellent opportunity to be part of a dynamic team and contribute to the ongoing success of our organization.

Benefits Offered:

-Medical, Dental and Vision Benefits! 

-Vacation, Sick Leave, and 6 Paid Holidays! 

-Employee Assistance Program!

-Company Provided Life Insurance!

-401K, LTD, & STD!

-Access to onsite fitness center!

Pay Rate: $18.00-$20.00

Summary/Objective:

This position provides supervision for the Environmental Services Department, ensuring quality results. The Environmental Services Supervisor will direct and assist the Environmental Services Director in managing the department staff, meeting with residents and staff. He or she will actively participate in the onsite facility’s goals and objectives. Understands the Forefront Healthcare contract and obligations within the agreement.

 Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • May be responsible for the training of hourly associates in both formal classroom settings and/or “on the job”. 
  • Supervises all EVS functions and personnel.
  • May be involved in the purchasing of supplies within the budgeted guidelines from approved selected vendors. 
  • May be required to maintain cost records and works to meet budget guidelines. 
  • Is involved in the hiring, orientation, training, counseling, and disciplines when appropriate. May recommend terminations with direct report. 
  • Schedules work hours and assignments also reviews, and checks staff work performance. 
  • Is responsible to see that each shift is properly staffed. 
  • May be involved in the creation of job descriptions, cleaning schedules. 
  • Understands EVS/Laundry chemicals and their proper usage.
  • Checks in EVS/Laundry and Linen (if applicable) supplies. 
  • Assures that EVS/Laundry equipment and supplies are properly stored and maintained in a clean and orderly fashion.
  • Visits with residents to ensure the delivery of EVS service is exceeding expectations. 
  • Visits all residents at least one time per quarter. Residents at nutritional risk are visited weekly. Documents all visits. 
  • Participates in required facility meetings. 
  • May be required to evaluate work performance and giving evaluations to employees. 
  • May be required to submit written reports to administration or EVS Director as necessary. 
  • Investigates on-the-job injuries and corrects the problem and/or retrains the employee as necessary. 
  • Ensures continued compliance with all federal, state, and local regulations. 
  • Understand facility’s fire and disaster plans; follow established procedures during drills and actual emergencies. 
  • Perform other department duties assigned by direct report.

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Competencies:

  1. Customer Service Oriented.
  2. Basic EVS/Laundry and Linen Knowledge.
  3. Safety Practices.
  4. Team Leadership
  5. Time Management.

Work Environment:

This position requires lifting, up to fifty pounds (50lbs).

Physical Demands:

The Environmental Services Supervisor stands and walks intermittently throughout the working day, as well as reaches, stoops, bends, lifts, and carries supplies and equipment. The EVS Supervisor must have the ability to work with chemicals/cleaning agents and must be able to lift and/or carry up to 50 pounds (50lbs).

Position Type/Expected Hours of Work:

This is an hourly position, with expected hours to include: days, evenings, some weekends, and some holidays.

Preferred Education and Experience:

Previous 1-3 years’ experience in Healthcare or Long-Term Care Management is recommended, but not required. 

Additional Eligibility Qualifications:

  • Must be able to read, write and understand English.
  • Must be in good mental and physical condition.
  •  Must possess leadership qualities and be able to supervise and secure the cooperation of the EVS personnel.
  • Must be able to work productively with other management personnel.

Additional Information

AAP/EEO Statement:

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Average salary estimate

$39000 / YEARLY (est.)
min
max
$36000K
$42000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Environmental Services Supervisor (EVS), Forefront Healthcare & Culinary Services

Are you ready to step into a leadership role that makes a real difference in people's lives? Forefront Healthcare is seeking an enthusiastic Environmental Services Supervisor (EVS) to join our dedicated team in Conrad, MT. As a rapidly growing, privately-owned company, we pride ourselves on delivering exceptional culinary and support services that enhance the patient and resident experience. In this pivotal position, you'll supervise the Environmental Services Department, ensuring that our high standards for cleanliness and hygiene are met while managing a passionate team of associates. You'll be actively involved in training, scheduling, and evaluating staff, as well as maintaining compliance with all regulations. Your role will allow you to interact with residents to ensure their expectations are not just met, but exceeded. With a focus on teamwork, safety practices, and efficient supply management, every day will be an opportunity to positively impact your colleagues and the community we serve. Plus, we offer fantastic benefits including medical, dental, and vision coverage, generous vacation time, and access to an onsite fitness center. If you're looking for a place where your leadership skills can shine and your efforts will be valued, apply today to join Forefront Healthcare as our Environmental Services Supervisor!

Frequently Asked Questions (FAQs) for Environmental Services Supervisor (EVS) Role at Forefront Healthcare & Culinary Services
What are the responsibilities of an Environmental Services Supervisor at Forefront Healthcare?

As an Environmental Services Supervisor at Forefront Healthcare, your primary responsibilities will include supervising environmental service operations, training and evaluating staff, maintaining compliance with safety and cleanliness standards, and interacting with residents to ensure their satisfaction. You'll also manage supply ordering within budget guidelines and attend required facility meetings to keep up with operational needs.

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What qualifications are needed to apply for the Environmental Services Supervisor position at Forefront Healthcare?

To apply for the Environmental Services Supervisor position at Forefront Healthcare, candidates should ideally have 1-3 years of experience in healthcare or long-term care management. While specific experience may be preferred, the most important qualities are strong leadership skills, the ability to work collaboratively, and a commitment to customer service alongside a good command of the English language.

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What benefits does Forefront Healthcare offer Environmental Services Supervisors?

Environmental Services Supervisors at Forefront Healthcare enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, paid vacation and sick leave, a 401K plan, life insurance, and access to an onsite fitness center. Additionally, you will have 6 paid holidays throughout the year, making this a rewarding position in more ways than one.

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How does the Environmental Services team at Forefront Healthcare ensure quality results?

The Environmental Services team at Forefront Healthcare ensures quality results through continuous training and effective supervision provided by the Environmental Services Supervisor. By fostering communication and teamwork, maintaining compliance with safety regulations, and evaluating work performance, the team delivers consistent and excellent service that meets the needs of residents.

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What does a day in the life of an Environmental Services Supervisor at Forefront Healthcare look like?

A typical day for an Environmental Services Supervisor at Forefront Healthcare involves managing staff schedules, conducting team meetings, training new associates, and checking in with residents to ensure their needs are met. You will oversee the proper use and storage of cleaning supplies, participate in facility meetings, and ensure that all environmental services functions are executed to meet the highest standards of hygiene and safety.

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Common Interview Questions for Environmental Services Supervisor (EVS)
What makes you a good fit for the Environmental Services Supervisor role at Forefront Healthcare?

To answer this question effectively, highlight your leadership experience, understanding of healthcare standards, and commitment to customer service. Discuss specific instances where you've successfully managed a team or improved processes, using metrics to demonstrate your success.

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Can you describe your experience with training staff in a supervisory role?

When addressing your experience with training, provide examples of trainings you've conducted, emphasizing your approach to both formal and on-the-job training. Discuss how you adapt training to meet the team's needs and how you measure training success.

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How do you handle conflict among team members?

Answer this by explaining your approach to conflict resolution, which should include open communication, active listening, and a commitment to finding common ground. Provide an example of a situation where you successfully resolved a conflict, highlighting the outcome.

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How do you ensure compliance with health and safety regulations?

Discuss your knowledge of local, state, and federal regulations, as well as your experience in auditing adherence to these standards. Talk about any specific protocols or best practices you've implemented to ensure compliance in past roles.

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What strategies do you use to manage your time effectively?

Outline your time management strategies, such as prioritizing tasks, setting deadlines, and using scheduling tools. Provide an example of how effective time management led to your success in a previous role, particularly in meeting compliance or operational goals.

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How do you measure the performance of your team?

Explain your approach to performance measurement, including setting clear metrics, regular evaluations, and constructive feedback. Mention any specific performance metrics you have used in the past to enhance teamwork and service quality.

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Describe a time when you implemented a change in procedures to improve cleanliness or safety in a facility.

Share a specific example of a procedure you changed, detailing the challenges faced, your thought process in designing the new procedure, and the positive impact it had on cleanliness or safety. Use data or feedback to illustrate the improvement.

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What role does customer service play in the Environmental Services Supervisor position?

Discuss the integral role of customer service in maintaining high standards of cleanliness and resident satisfaction. Provide examples of how you've ensured exceptional service delivery and how you envision this as part of your role at Forefront Healthcare.

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Can you explain your experience with budgeting and managing supplies?

Speak to your experience in managing budgets, discussing specific instances where you maintained cost-effectiveness while ensuring supplies were available. Highlight any experience with vendor relationships or inventory management systems.

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Why do you want to work for Forefront Healthcare as an Environmental Services Supervisor?

Express your alignment with Forefront Healthcare's mission and values. Talk about what excites you about the opportunity to lead the Environmental Services team and how you see yourself contributing to the community and enhancing resident experiences.

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Forefront Healthcare is a privately held, American company prepared to serve nationwide. We prioritize the needs of our clients, not Wall Street. We are focused on exceptional customer service, utilizing the latest evidence-based practices and inn...

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DATE POSTED
December 31, 2024

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