Job details
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Senior Customer Success Manager
Forter is seeking a Senior Customer Success Manager to join their team and play a key role in building lasting relationships with client executives, solving complex business challenges, and driving business growth.
Skills
- Customer Success Experience
- Business Review Skills
- Client Relationship Management
- Product Feedback Communication
- Technical Enablement
Responsibilities
- Enable client stakeholders on Forter's portal and technology
- Lead monthly and quarterly business reviews with client executives
- Generate upsell opportunities and oversee the renewal process
- Share key insights about Forter's product with internal teams
- Maintain clean data within internal systems for accurate information
Benefits
- Competitive salary
- RSUs
- Matching 401K Plan
- Comprehensive health insurance
- Generous PTO policy
- Hybrid work model with in-office collaboration
To read the complete job description, please click on the ‘Apply’ button
Forter Glassdoor Company Review
Michael Reitblat
4.4
Forter DE&I Review
4.3
CEO of Forter
Approve of CEO
By
Forter
Forter offers a SaaS platform integrating identity protection, payments optimization, and fraud prevention, using AI and machine learning.
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CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Dare to be Different
Growth & Learning
Transparent & Candid
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$120,000/yr - $148,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 2, 2024
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