Sales Support Intern

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Starting in the Fall of 2025 as a Sales Support Intern, you will receive robust training in our products and sales process. You will work directly with inside and outside sales managers on administrative tasks and projects.

KEY RESPONSIBILITIES:

• Perform sales related duties for the Territory Sales team by responding to inquiries including, but not limited to: order status, product information, claims/returns, order processing, account status, sales programs, pricing questions, report generation, CRM updates and quality issues.
• Work collaboratively with the outside sales force, sales administration and operations to provide technical assistance with product specifications, catalog information, performance and building code information.
• Act as liaison with other departments within the organization to develop cohesive working relationships, facilitate information sharing and continuous improvement.
• Assist in developing Microsoft Word, Excel, PowerPoint, sell sheets and Business Communication documents.
• Assist with researching and qualifying project leads.
• May assist in other Sales Enablement functions during peak periods.
• Participate in an in-depth training program to rapidly learn the door business.

INCLUDES:

• Product knowledge training (Doors 101-201-301-401)
• Technical training
• Orientation with other key functional areas of the business (Product Management, Marketing, Customer Service, Customer Care (Consumer/Trade Calls + Post Sales Support)
• Orientation on Therma-Tru Customer Relationship Management Tool (Hubspot)
• Conclusion of Internship: Develop and present to senior leaders a “report out” presentation on key areas of learning.

• Currently pursuing a Bachelor’s degree in Sales, Marketing, or related field
• Desire to pursue a career in Sales or Customer Service
• Interested in building products as a potential field of work
• Ability to work independently on sales/marketing research projects in support of sales
• Pro-active, can take action in the absence of specific guidance
• Demonstrates a passion for understanding customer needs
• Ability to successfully partner with the Therma-Tru sales organization
• Willingness to travel overnight as required to support the sales force
• Ability to work Hybrid / Remote
• Ability to prioritize projects based on timelines internal and external

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility/adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN.

Equal Employment Opportunity

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected]  and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.