Strategic Accounts Manager, Multi-Family Builders

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

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The Strategic Account Manager, Multi-Family, is responsible for developing and executing comprehensive sales plans that include market analysis, account strategies, and measurable outcomes to drive growth and profitability. The SAM cultivates strong relationships with key decision-makers, including corporate executives, purchasing managers, and design center leaders, to retain existing business, secure new specifications, and enhance margins.

The Strategic Account Manager, Multi-Family, works collaboratively with customers to understand their business drivers, leveraging Outdoors’ full portfolio of products and solutions to meet their needs. By mobilizing internal resources, facilitating cross-functional collaboration, and responding proactively to customer requirements, the manager ensures customer satisfaction while driving Outdoors’ strategic objectives. Additionally, this role monitors market trends, competitive activities, and product performance, providing critical insights to inform organizational strategy and maximize sales opportunities.

The ideal candidate will have a sales background calling on a multi-family network, excellent interpersonal skills, with the ability to communicate and maintain positive relationships, and be available to travel.

Location: This is a remote position with 60-70% travel expected.

What you will be doing:

• Develops and implements sales plans that include market analysis, account opportunities, short- and long-term goals, strategic initiatives, and measurable outcomes.  This may include but is not limited to:
  • Individual Account Plans (Retention and New Business Plans)
  • Specification Recommendations by Account / Division
  • Sales strategy for all Outdoors products
  • Customer intimacy events
  • Inventory Management Programs
  • Financial Decisions as they impact both Outdoors and the customer’s business.
  • Sales and Marketing Promotions

• Calls on and develops key relationships with Corporate Headquarters, Regional and Divisional Presidents, Purchasing Managers, Design Center Managers, and additional Decision Makers and Key Influencers to retain existing business, secure new national specifications, and improve margin.
• Understands completely the strategic account’s business and the critical measures that drive the account.  This includes:
  • Collaborating with the customer to acquire strategic information critical to their business.
  • Working with all levels of the customer’s organization to understand the issues and asses the opportunities.

• Ensures action and responsiveness to the customer by taking responsibility for the exposure the customer has with Outdoors. This includes:
  • Mobilizing and leading the organization to respond to the customer’s needs.
  • Facilitating the organization’s involvement with the customer
  • Including other functional departments where their expertise can benefit the customer.

• Monitors and consistently communicates business trends, distribution patterns, consumer and trade attitudes, competitive practices and product performance characteristics to appropriate parties.
• Orchestrates the organizations resources to maximize sales opportunities.

Basic Qualifications

• Bachelor’s degree or equivalent work experience
• 5+ years of proven sales, marketing or sales management experience calling on National Multi-Family new development accounts
• Proficient in MS Office Suites (Word, Excel, Outlook, PowerPoint)
• Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Outdoors associates, customers, subsidiaries, agents, and sales force
• Ability to analyze market conditions and competition and develop strategic responses to opportunities
• Strong understanding of Marketing, Finance, and Operations
• Ability to work independently and in a team environment
• Ability to coordinate multiple projects simultaneously
• Must be flexible to maximize business opportunities as they arise

Nice to have:

• Master's Degree in Business Administration
• Experience within the Consumer/Durable Goods industry
• Familiarity with any CRM software
• Ability to self-manage and manage multiple priorities simultaneously
• Ability to anticipate market and client opportunities and respond appropriately
• Superb written and verbal communication skills
• Must be a self-starter and self-motivator and work independently

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $110,000 USD - $129,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more.

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.