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Strategic Accounts Manager - job 2 of 3

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here

Job Description

As a Strategic Account Manager for our Moen brand, you will nurture growth and visibility for our category expansion business within national plumbing, water mitigation, and other non-traditional trade channels. This role is centered on building meaningful partnerships, collaborating across teams, and thoughtfully supporting customer success. Your ability to listen, connect, and coordinate will help strengthen our presence and create shared value with our partners.

We are seeking someone who can Think Fast—bringing thoughtful insights and collaborative problem-solving to evolving opportunities. You’ll Work It Together by partnering across internal and external teams to ensure seamless alignment and support throughout the customer experience. And you’ll Make the Hard Call with empathy and care—balancing opportunity with responsibility and always centering people in your decisions.

Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

What you will be doing:

  • Support the growth and positioning of our category expansion business with national plumbing, water damage mitigation, and other non-traditional channel partners.
  • Identify opportunities and thoughtfully guide national account relationships from initial conversations through long-term partnership planning.
  • Collaborate to facilitate agreements, pricing structures, merchandising, and supply chain planning in a way that benefits all stakeholders.
  • Coordinate with Field Sales teams to ensure smooth implementation and consistent follow-through of programs at the local level.
  • Use customer relationship tools and CRM systems to support outreach and maintain ongoing communication and visibility on key initiatives.
  • Cultivate positive, trust-based relationships with distributor partners and account contacts to support mutual goals and long-term growth.
  • Understand key decision-maker networks within each account and partner with internal teams to create thoughtful pull-through strategies.
  • Represent the brand at selected events (e.g., trade shows, brand showcases, networking opportunities), ensuring follow-up and collaborative reflection to strengthen future engagement.
  • Steward promotional and travel budgets responsibly to maximize impact for customer relationships.
  • Maintain accurate reporting and administrative documentation with care and consistency.

Qualifications

Basic Qualifications:

  • Bachelor’s degree required (equivalent experience will be considered).
  • 10+ years of experience in sales or account management, with a history of delivering thoughtful, people-focused solutions.
  • Ability and willingness to travel extensively (60%+), including occasional non-standard hours.

Nice to Have:

  • Familiarity with the wholesale, plumbing, or construction industry channels.

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $120,000 USD - $140,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

Average salary estimate

$130000 / YEARLY (est.)
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$140000K

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What You Should Know About Strategic Accounts Manager, Fortune Brands

Are you ready to take your career to the next level as a Strategic Accounts Manager at Fortune Brands Innovations, Inc.? Located in the beautiful Deerfield, Illinois, you'll be part of a visionary company that's not just about selling products, but about transforming homes and lives. At Fortune Brands, we pride ourselves on being an industry leader in innovation with a passion for creating smarter, safer, and more beautiful spaces. Your role as a Strategic Accounts Manager for our Moen brand will focus on nurturing our category expansion business, particularly within national plumbing and water mitigation channels. You’ll build meaningful partnerships, facilitating collaborations across teams to ensure customer success. What sets this role apart? You'll have the opportunity to listen carefully and connect with partners, utilizing your strategic insight to enhance our visibility and create shared value. If you love working with people, solving problems, and thinking on your feet, you’ll thrive in this environment where bold decisions and thoughtful insights are valued. Plus, we believe in the importance of a work-life balance, offering a flexible hybrid schedule and a vibrant new campus opening in mid-2025. Join us at Fortune Brands where you can truly make an impact, not just in your career, but on the world around you!

Frequently Asked Questions (FAQs) for Strategic Accounts Manager Role at Fortune Brands
What are the primary responsibilities of a Strategic Accounts Manager at Fortune Brands?

As a Strategic Accounts Manager at Fortune Brands, you'll be responsible for supporting the growth of our category expansion business within national plumbing and water mitigation channels. This includes identifying opportunities for partnership, managing account relationships, collaborating on agreements, and facilitating smooth implementation processes with our Field Sales teams. Strong relationship-building skills will be key as you work to cultivate trust-based relationships with distributor partners.

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What qualifications are needed for the Strategic Accounts Manager position at Fortune Brands?

To be considered for the Strategic Accounts Manager role at Fortune Brands, you need a bachelor's degree and a minimum of 10 years of experience in sales or account management. Your history should include delivering thoughtful, customer-focused solutions. Familiarity with the wholesale, plumbing, or construction industry channels is a plus but not mandatory. It's important that you're also open to extensive travel, approximately 60% of your time.

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What makes the Strategic Accounts Manager role unique at Fortune Brands?

The Strategic Accounts Manager role at Fortune Brands is unique because it combines the importance of strategic partnerships with the opportunity to impact customer success positively. You won’t just be selling products; you'll be involved in the collaborative process that shapes how we connect with our customers. The emphasis on empathy, thoughtful insights, and problem-solving in a dynamic work environment sets this position apart in the industry.

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What is the work culture like at Fortune Brands for a Strategic Accounts Manager?

At Fortune Brands, the work culture emphasizes inclusivity, collaboration, and empowerment. As a Strategic Accounts Manager, you will be part of a high-performing team encouraged to think big and make impactful decisions. With support from various Employee Resource Groups, you’ll find a community that values diverse perspectives and authenticity, making it a fulfilling environment where you can thrive both personally and professionally.

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How does Fortune Brands ensure career development for a Strategic Accounts Manager?

Fortune Brands is dedicated to the continuous professional development of its employees, including those in the Strategic Accounts Manager position. You will have access to various training programs, mentorship opportunities, and a supportive network to help you enhance your skills. The company's focus on innovation means you’ll always be encouraged to learn and grow, not just for your career but for the overall advancement of the company.

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Common Interview Questions for Strategic Accounts Manager
Can you describe your experience managing strategic accounts?

When answering this question, focus on specific accounts you've managed, detailing the strategies you implemented to enhance relationships and drive growth. Include any metrics or results that showcase your success in building long-term partnerships.

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How do you prioritize your accounts and manage your time effectively?

Share your approaches to prioritizing accounts by leveraging criteria such as potential growth, current engagement levels, and strategic alignment with company goals. Highlight any tools or systems you use for time management to demonstrate your organizational skills.

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What strategies do you employ to resolve conflicts with clients?

Discuss your conflict resolution tactics, emphasizing empathetic listening, clear communication, and collaboration. Share a relevant example where you turned a challenging situation into a positive outcome, showcasing your problem-solving abilities.

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How would you go about building relationships with new clients as a Strategic Accounts Manager?

Outline your approach for establishing trust with new clients, such as conducting thorough research, personalizing your outreach, and being consistent in communication. Providing a specific instance where you successfully onboarded a new client can illustrate your effectiveness.

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Can you give an example of how you've used data to drive decision-making?

Use this opportunity to showcase your analytical skills. Talk about a specific instance where you utilized sales data or customer feedback to inform your strategy, leading to positive outcomes in account management or sales growth.

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What do you know about Fortune Brands and our brands?

Before the interview, research Fortune Brands and its portfolio, specifically focusing on the Moen brand. Use this question to demonstrate your knowledge of the company’s mission, values, and product offerings, linking them to why you are excited about the opportunity.

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How do you ensure that customer feedback is integrated into your account management process?

Discuss specific methods you implement to collect and analyze customer feedback. Highlight your commitment to following up on this feedback, making necessary adjustments to enhance customer experience and overall relationship with the account.

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Describe a time you had to adapt your approach based on changing client needs.

Provide a concrete example where you successfully adapted your sales strategy in response to shifting client expectations or market trends. Emphasize your agility and willingness to embrace change for client satisfaction.

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What are the key metrics you track in account management?

Explain the critical metrics that matter to you in account management, such as sales growth, customer retention rates, and customer satisfaction scores. Illustrate why these metrics are important and how they guide your strategic decisions.

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How do you balance multiple stakeholders’ interests in account management?

Discuss your collaborative approach to balancing various stakeholders' needs. Highlight your experience in fostering open communication and finding common ground to achieve mutual goals, mentioning specific instances where this was vital.

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DATE POSTED
April 11, 2025

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