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Job details

Customer Success Manager

FourKites is a fast-paced, innovative startup that is revolutionizing the Supply Chain industry through real-time tracking and end-to-end visibility. We are looking for a Customer Success Manager to enhance customer experience and drive adoption of our product.

Skills

  • Strong relationship-building skills
  • Excellent multitasking and prioritization ability
  • Flexibility to work cross-functionally
  • Problem-solving and efficiency-focused mindset

Responsibilities

  • Own overall relationship with assigned customers, increasing adoption and ensuring retention
  • Establish a trusted advisor relationship with each assigned customer
  • Develop and nurture customers for advocacy
  • Manage account escalations
  • Facilitate quarterly Executive Business Reviews

Benefits

    To read the complete job description, please click on the ‘Apply’ button
    FourKites Glassdoor Company Review
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    CEO of FourKites
    FourKites CEO photo
    Matt Elenjickal
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    FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a ...

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    BENEFITS & PERKS
    Dental Insurance
    Disability Insurance
    Flexible Spending Account (FSA)
    Health Savings Account (HSA)
    Vision Insurance
    Performance Bonus
    Paid Holidays
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    SALARY RANGE
    $75,000/yr - $95,000/yr
    EMPLOYMENT TYPE
    Full-time, remote
    DATE POSTED
    May 30, 2024

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