Job details

Customer Success Manager

FourKites is a fast-paced, innovative startup that is revolutionizing the Supply Chain industry through real-time tracking and end-to-end visibility. We are looking for a Customer Success Manager to enhance customer experience and drive adoption of our product.

Skills

Strong relationship-building skills
Excellent multitasking and prioritization ability
Flexibility to work cross-functionally
Problem-solving and efficiency-focused mindset

Responsibilities

Own overall relationship with assigned customers, increasing adoption and ensuring retention
Establish a trusted advisor relationship with each assigned customer
Develop and nurture customers for advocacy
Manage account escalations
Facilitate quarterly Executive Business Reviews

Benefits

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FourKites Glassdoor Company Review

3.7

FourKites DE&I Review

3.6

CEO of FourKites

Matt Elenjickal

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By FourKites

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a ...

6 jobs

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BENEFITS & PERKS

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Performance Bonus

Paid Holidays

FUNDING