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Affordable Housing Regional Portfolio Manager (REF8357U) - job 2 of 2

Company Description

Multifamily Property Management

Job Description

The Affordable Regional Portfolio Manager is the individual directly responsible for managing a group of assets as assigned by FPI Management. This individual is responsible for enforcing all FPI Management policies, procedures and internal operations. The Regional Portfolio Manager will be accountable for all operations of the assets in their inventory. Their job is to meet the expectations of each Client based on the respective operating budget and management agreement.

  • Casa Grande, AZ 85122, USA
  • Full-Time
  • Unit Count: 300
  • Driver's License Required
  • Remote/Hybrid

Pay: $100,000 - $120,000 / Year

DUTIES AND RESPONSIBLITITES

  1. Ensure compliance with all Equal Housing Opportunity/Affirmative Fair Housing laws.
  2. Ensure proper LIHTC and/or Section 8 policies and procedures are followed.
  3. Monitor LIHTC Application and Annual Recertification processes.
  4. Regulatory Compliance – Ensures compliance with regulatory and funding requirements, contracts, and reporting.
  5. Conduct file reviews, physical inspections, and interact with regulatory agencies.
  6. Conduct semi-annual inspections as required.
  7. Prepare annual operating budgets for submission to Clients and Properties.
  8. Monitor project budgets and marketing to maintain an awareness of the current financial status of each asset. Alert the FPI Management Executive Committee of any recommended changes.
  9. Complete the monthly/quarterly Property Manager Checklist and submit on-time.
  10. Make rent and concession recommendations based on market conditions and availability.
  11. Verify that each property is adequately maintaining appropriate and required forms, leases, documents, resident certifications, invoices, and all other necessary forms, posters, and signs required by the Client, the Lender, and FPI Management.
  12. Assure that all units are maintained to FPI standards, including turn-over's, exterior curb appeal, decorating recommendations, and cleanliness.
  13. Review vacancies, availability dates, and turn-over rates.
  14. Review monthly operating statements, budget and variance reports, check registers as necessary, delinquency reports, and other financial reports as provided by FPI Management to ensure budgetary control.
  15. Monitor service requests for completion, timeliness, and resident satisfaction.
  16. Maintain a professional appearance at all times in the presence of Employees, Clients and Residents.
  17. Provide training and positive guidance to all employees to ensure maximum productivity.
  18. Personally respond to Resident, Client, and Vendor calls, emails, and text messages within 24 hours of receipt during the work week.
  19. Responsible for participating in recruiting activities and making sound hiring decisions for all on-site position openings.
  20. Responsible for meeting all training requirements for the PM position and ensuring site employees have met the training requirements for their position.
  21. Evaluate the performance of each on-site personnel on an on-going basis. Ensure all employee communication and counseling is properly documented and provided to the Human Resource Department.
  22. Ensure CD Annual Reviews are completed, as well as Community Directors are completing reviews for each of their staff.
  23. Portfolio Managers are responsible for ensuring their Sites and Community Directors are in compliance with all FPI Safety Policies and Procedures.
  24. Maintain positive, professional and effective communication with Clients and Supervisors to ensure FPI is meeting the Client objectives and expectations.

25. Other

  • Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
  • Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).

Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications

Minimum Requirements:

  • Must have a minimum of 3 years’ experience with affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
  • Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO, etc.) or other applicable designations in affordable programs.
  • Minimum 2 years' experience in a similar leadership role, within a Property Management environment.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, or equivalent combination of education and work experience in the field of property management.
  • Certification or designation from an accredited organization, preferred (ARM, CAM, CAPS, COS, CPM, MPM, RMP, etc.).
  • Valid Real Estate Salesperson License (requirement varies by state).
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.

Skills Required:

  • Yardi
  • Weblisters
  • Site Pro
  • RealPage
  • Onesite
  • On-Site
  • Knock
  • G-Suite (Google)
  • Entrada
  • Adobe Acrobat
  • Craigslist
  • Microsoft Word
  • Microsoft ExceI
  • Google Mail (GMail)
  • Google Drive
  • Internet Use
  • Basic Computer Skills
  • Management
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$110000 / YEARLY (est.)
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$100000K
$120000K

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What You Should Know About Affordable Housing Regional Portfolio Manager (REF8357U), FPI Management, Inc.

If you're passionate about property management and making a difference in the affordable housing sector, the position of Affordable Housing Regional Portfolio Manager at FPI Management might be your next big career move! Based in Casa Grande, AZ, you’ll manage a portfolio of assets while ensuring compliance with Fair Housing and LIHTC guidelines. You'll get to engage with clients and their communities on a daily basis, fostering a positive and productive environment. Your responsibilities will encompass everything from preparing operating budgets, conducting inspections, to reviewing financial statements and service requests. In this role, it’s all about ensuring that the properties not only meet FPI standards but are also maintained to enhance resident satisfaction. With a competitive pay range of $100,000 to $120,000 per year and opportunities for remote or hybrid work, this role is perfect for those looking to balance personal and professional life. You'll be required to have at least three years of experience in affordable housing programs and the ability to effectively lead a team. At FPI Management, you will be part of a larger mission to provide quality housing solutions for communities across the country. If you're ready for this challenge and want to be a part of an industry leader managing around 150,000 units nationwide, we’d love to see you on our team!

Frequently Asked Questions (FAQs) for Affordable Housing Regional Portfolio Manager (REF8357U) Role at FPI Management, Inc.
What are the primary responsibilities of the Affordable Housing Regional Portfolio Manager at FPI Management?

As an Affordable Housing Regional Portfolio Manager at FPI Management, you will be responsible for overseeing various assets to ensure compliance with housing laws and regulations, preparing budgets, monitoring financial performance, and conducting inspections. Your managerial role requires ensuring the satisfaction of clients and residents, while also mentoring and training on-site staff. It's a role that blends strategic oversight with hands-on management, perfect for someone looking to make a substantial impact in the community.

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What qualifications are required for the Affordable Housing Regional Portfolio Manager position at FPI Management?

To qualify for the Affordable Housing Regional Portfolio Manager position at FPI Management, candidates should have at least three years of experience in affordable housing programs, along with leadership experience in property management. A high school diploma is necessary, though a degree in a related field is preferred. Certifications from accredited organizations in property management, such as ARM or CAM, are highly desirable. Being proficient in property management software and having a valid driver's license is also essential.

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How does FPI Management ensure compliance with housing regulations in the Affordable Housing Regional Portfolio Manager role?

At FPI Management, compliance with housing regulations is a top priority for the Affordable Housing Regional Portfolio Manager. This includes ensuring that all properties adhere to Equal Housing Opportunity laws and LIHTC guidelines. You’ll regularly conduct file reviews, inspections, and interact with regulatory agencies, preparing accurate documentation to meet all compliance standards and ensuring that the assets under your management are consistently up to code.

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What kind of software knowledge is expected for the Affordable Housing Regional Portfolio Manager at FPI Management?

As an Affordable Housing Regional Portfolio Manager at FPI Management, familiarity with property management software such as Yardi, Weblisters, RealPage, and others is crucial. You will also need proficiency in basic computer skills, including Microsoft Office Suite and Google applications. These tools help you maintain accurate records, monitor budgets, and improve communication with clients, residents, and staff, streamlining the management process effectively.

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What opportunities for professional growth does FPI Management offer to Affordable Housing Regional Portfolio Managers?

FPI Management is committed to the professional growth of its Affordable Housing Regional Portfolio Managers. By offering comprehensive training programs, ongoing education, and mentorship, FPI Management not only enhances your skills but also prepares you for career advancement within the company. With numerous communities and a large team, you have ample opportunities to take on new responsibilities and move up the career ladder in the property management industry.

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Common Interview Questions for Affordable Housing Regional Portfolio Manager (REF8357U)
Can you describe your experience with affordable housing programs in relation to the Regional Portfolio Manager role?

When answering this question, share specific programs you have experience with, such as LIHTC or HUD programs. Highlight the roles you’ve held, the responsibilities you managed, and how you ensured compliance with relevant regulations. It's important to show your understanding of financial management and compliance in affordable housing.

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How do you approach budget preparation and financial oversight for properties?

Your response should detail your methodical approach to creating and managing budgets. Discuss how you analyze historical data, align budgets with client expectations, and monitor financial performance throughout the year. Emphasize any specific tools or software that enhance your financial oversight capabilities.

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What strategies do you implement to ensure tenant satisfaction and retention?

When discussing tenant satisfaction, highlight your proactive communication efforts, how you manage service requests, and ways you foster a positive community culture. Providing examples of successful initiatives you've led can further strengthen your case for being a tenant-focused property manager.

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How do you ensure compliance with Fair Housing Laws in your management practices?

In your answer, reflect on the measures you take to educate your team about Fair Housing Laws, review performance practices, and regularly check for compliance in your properties. Highlight the importance of ongoing training and awareness in promoting a fair environment for all residents.

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Can you provide an example of a challenge you faced in a property management role and how you overcame it?

Think of a specific challenge, such as managing a significant maintenance issue or a budget shortfall. Describe the situation, your thought process, the steps you took to resolve it, and the positive outcome. This demonstrates your problem-solving abilities and resilience in the property management field.

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How do you prioritize tasks when managing multiple properties?

When addressing this question, explain your method for prioritizing based on urgency, client expectations, and compliance needs. You can mention any tools or systems you use to keep track of deadlines and ensure that all properties are managed efficiently and effectively.

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What role do you believe communication plays in effective property management?

Emphasize how clear and consistent communication fosters strong relationships with clients, residents, and team members. Discuss your strategies for ensuring everyone is informed, from regular check-ins to utilizing technology for updates and feedback.

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How do you evaluate staff performance and ensure continual improvement?

Your answer should include methods like regular performance reviews, setting measurable goals, and providing constructive feedback. Mention any training programs or professional development opportunities you encourage for your staff to ensure they continue to grow in their roles.

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Describe your experience with regulatory compliance in affordable housing.

Discuss your familiarity with local and federal regulations and your experience in maintaining compliance in past roles. Provide examples of how you ensured regulatory requirements were met and the importance of doing so to protect the properties and the residents.

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Why do you want to work as an Affordable Housing Regional Portfolio Manager at FPI Management?

In your response, convey your passion for affordable housing and property management. Discuss how FPI Management’s values align with your own, and highlight your desire to make a difference in communities through effective property management solutions.

Join Rise to see the full answer
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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
March 24, 2025

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