New Patient Nurse

As a New Patient Nurse at Montu Healthcare, your primary responsibilities will include conducting video-based pre-assessment consultations with prospective patients, gathering detailed medical histories, and assessing patient suitability for referral to expert consultants. You'll also maintain confidential patient records and provide clear guidance on the onboarding process.

To qualify for the New Patient Nurse position at Montu Healthcare, you must be a Registered Nurse (NMC registered) with at least 5 years of clinical experience and hold a nursing degree from the UK. Strong communication skills and experience with telehealth are desirable qualities that will enhance your ability to connect with patients in a remote setting.

Montu Healthcare is committed to the professional development of its New Patient Nurses by offering comprehensive training in medicinal cannabis therapies as well as ongoing opportunities for growth and advancement within the company. You'll have the chance to shape the future of patient care while expanding your own expertise.

The work environment for a New Patient Nurse at Montu Healthcare is entirely remote, providing flexibility and a patient-focused atmosphere. You'll be part of a dynamic team dedicated to innovative, personalized care, making it a collaborative and supportive setting.

New Patient Nurses at Montu Healthcare enjoy a competitive salary of £45,000, along with 25 days of holiday (increasing to 30 after one year) and a pension scheme with up to 5% employer contribution. These benefits reflect the company's commitment to the well-being of its employees.

In a remote consultation, you should first ensure that the technology is ready, then introduce yourself and explain the process. Gather information about the patient's medical history, current medications, and any concerns they may have while ensuring they feel comfortable and heard throughout the conversation.

Essential skills for a New Patient Nurse include strong communication for effective patient interaction, excellent organizational abilities to maintain accurate records, and a compassionate approach to patient care. Being comfortable with digital platforms is also vital for conducting remote consultations.

To ensure confidentiality and accuracy, I prioritize data security practices, utilize secure digital platforms, and adhere strictly to healthcare regulations. I double-check information for accuracy when documenting and ensure that patient records are only accessible to authorized personnel.

In my previous roles, I gained extensive experience in conducting telehealth consultations, which involved providing care and support to patients remotely. This experience has taught me the importance of clear communication and building rapport through a virtual medium.

I am motivated to apply for the New Patient Nurse position at Montu Healthcare because I am passionate about innovative patient care. I admire Montu's focus on compassionate healthcare and the potential to positively impact patients' lives through medicinal cannabis therapies.

I would approach an anxious patient with empathy and patience. First, I'd listen to their concerns and validate their feelings. Then, I'd provide clear and accurate information about the treatment process and reassure them by highlighting the support available throughout their journey.

My approach to evaluating patient suitability involves conducting thorough assessments during consultations, asking targeted questions about medical histories, and considering individual patient needs to determine the best course of action. Collaboration with colleagues is also key in this process.

I keep up with developments in the medicinal cannabis field by engaging with reputable sources, such as journals and medical conferences, participating in webinars, and connecting with professional networks. Continuous learning is crucial in staying informed and providing the best care to patients.

In my previous role, I identified a gap in our patient onboarding process that caused delays. I proposed a checklist system for remote consultations that streamlined data collection, improved efficiency, and ultimately enhanced the overall patient experience.

To provide exceptional patient care remotely, I prioritize building trust through open communication, utilizing technology effectively for consultations, and promptly addressing patient questions. I also make it a point to follow-up with patients to ensure they feel supported throughout their treatment journey.