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Temporary Assistant Community Director (REF8646K) - job 3 of 4

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Company Description

Multifamily Property Management

Job Description

The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s)/Porter(s), Painter(s), and Cleaner(s)/Housekeeper(s).

• Property Name: River Terrace
• 2593 Millcreek Dr, Sacramento, CA 95833, USA
• Full-Time
• Unit Count: 347

Pay: $22 - $23 / Hour

DUTIES AND RESPONSIBILITIES

Client Relations
1. Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations.
Communication
1. Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI.
2. Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
Employee Management
1. Operate the property in the absence of the Community Director.
2. Responsible for training and onboarding of new leasing team members.
Leasing/Occupancy
1. Maintain occupancy levels as established by owner/budget expectations.
2. Exhibit professional leasing techniques.
3. Assist with the completion of the monthly Market Surveys and analysis.
4. Implement advertising and marketing strategies for the apartment community as needed.
5. Exhibit closing ratios in regards phone and walk-in traffic per FPI policy.
6. Ensure that all online marketing sources are updated (e.g., Craigslist) daily.
7. Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority.
8. Assist with the implementation of resident retention programs.
9. Ensure the safety, comfort and privacy of all property residents.
10. Ensure move-in orientation is completed consistently with new residents.
Revenue Management
1. Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover
2. Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies.
3. Accurately processing vendor invoices and managing accounting month end.
Reporting and Document Management
1. Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures.
2. Responsible for the daily integrity and confidentiality of resident files.
3. Ensure that documents and reporting systems are maintained, updated, and organized.
4. Meet all periodic reporting requirements as requested/required e.g., Month End, Weekly Reports, Collection/Eviction Files etc.
5. Assist in budget preparation and delivery.
Risk Management
1. Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
2. Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
3. React calmly and professionally in emergency, emotional and/or stressful situations.
Facility Maintenance
1. Assist residents with reporting of maintenance needs.
2. Document facility and maintenance needs and ensure timely completion.
3. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
4. Follow up on maintenance requests to promote resident communication and satisfaction.
Other
1. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
2. Comply with all Fair Housing Laws and FPI policies and procedures.
3. Promote a professional image by adhering to FPI Management's Dress Code Policy.
4. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
5. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
6. Perform any and all functions as directed by the supervisor, including special project assistance.

Qualifications

Minimum Requirements:

Minimum 1 year of experience in a similar supervisory role, preferably within Residential Property Management.
High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
Must be proficient in speaking, reading, and writing in English.
Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

Google Mail (GMail)
Google Drive
RealPage
Internet Use
Basic Computer Skills
Management
Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$46800 / YEARLY (est.)

min

max

$45760K

$47840K

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What You Should Know About Temporary Assistant Community Director (REF8646K), FPI Management, Inc.

Are you looking for an exciting opportunity to jumpstart your career in property management? Look no further! FPI Management is seeking a Temporary Assistant Community Director to join our vibrant team at River Terrace in Sacramento, CA. In this dynamic role, you will assist the Community Director in overseeing day-to-day operations and ensuring our property runs smoothly, meeting both client expectations and resident needs. From supervising an enthusiastic on-site team to managing resident relations, your contributions will be vital to maintaining a welcoming community. You will help keep occupancy levels high while implementing smart marketing strategies designed to attract new tenants and retain current residents. Key to your success will be effective communication with residents, staff, and vendors, fostering a collaborative and positive atmosphere. Experience in property management is important, but equally, we value a passion for customer service and community engagement. With a pay range of $22 - $23 per hour, this full-time position offers a pathway to valuable experience and career progression. Join us at FPI Management and become part of a team that values integrity, professionalism, and continual growth. Your journey begins here!

Frequently Asked Questions (FAQs) for Temporary Assistant Community Director (REF8646K) Role at FPI Management, Inc.

What are the key responsibilities of a Temporary Assistant Community Director at FPI Management?

As a Temporary Assistant Community Director at FPI Management, your main responsibilities will include assisting in the daily operations of the property, supervising the on-site staff, handling client relations, and ensuring high occupancy rates. You’ll be involved in leasing processes, revenue management, and maintaining effective communication with residents and vendors. Additionally, you will support marketing efforts and resident retention programs, making your impact essential for both property success and resident satisfaction.