Job details

Fraud Analyst II

Overview:

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

About This Opportunity:

As a Fraud Analyst II on our Risk Team, you will play a vital role in our corporate initiatives to monitor and track cyber-fraud attacks across our entire enterprise. You will join a team at the forefront of limiting fraud exposure both internally at InComm Payments as well as externally with our business partners. These attacks may include ATOs (Account Takeovers), brute force bot attacks or other methods that result in unauthorized access to InComm Payments' networks through use of stolen/compromised customer information.

You will be responsible for acting as a subject matter expert on how to utilize digital information and data to improve fraud processes downstream such as onboarding fraud, E-Commerce payment fraud and various gift card fraud schemes. You will be highly autonomous and will manage/maintain priorities based on risk assessments and goals set by upper management. You will also act as the primary point of contact for the web/app development teams and be deeply involved in their sprint cycles, providing justification to support department priorities and reporting frequently on progress and delays of impactful features.

Responsibilities:

Assist in the development and implementation of detection and prevention strategies on customer facing websites that help mitigate corporate and customer exposure to fraud losses while ensuring an appropriate balance between financial/reputational risk and customer impact/friction.
Perform deep-dive analysis of corporate websites and digital products, detailing risks, current and potential future exposure/losses, and potential mitigating actions.
Implement strategic goals through tactical processes using various tools and resources available and, where needed, create business justification arguments to support acquisition of new tools and resources.
Perform due diligence on new corporate products, internal process, and customer procedure.
Provide SME knowledge on digital monitoring and alerting capabilities and how use of digital data can improve other processes throughout the division.
Work closely with Information Security to ensure ongoing communication and prevent non-beneficial/unintended overlap of monitoring activities.

Qualifications:

4-6 years in Payments Fraud & Risk or other applicable fields
College degree or equivalent work experience in a related field
Experience working with SQL, knowledge of web design/engineering a plus
Prior project management and/or risk management experience
Ability to work with and manage around priorities between multiple teams, acting as a liaison between business and technical resources
Knowledge of common financial services regulations (GDPR, Privacy laws, PCI, etc)
Excellent attention to detail and a track record of identifying risks within existing and future use cases others may overlook, especially as relates to unique business/product use cases
Self-starter with the ability to work on multiple tasks (multi-task, prioritize tasks and work under pressure) with minimal direct supervision.
Ability to communicate, orally and in writing, ideas, concepts, recommendations and complex information clearly and concisely in a timely manner, at a level consistent with the audience
Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinking
Ad hoc investigations and providing summary write ups

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

This position is eligible for the Employee Referral Bonus Program - #LI-SO1

By InComm

InComm is dedicated to transforming the shopping experience by continuously driving innovation wherever commerce happens. We're making a difference with leading-edge solutions that help retailers build prepaid card destinations, brands connect wit...

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INDUSTRY

Financial Transaction Processing

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Atlanta, GA

DATE POSTED

June 9, 2023