The Fraud Investigator role within the Fraud Investigations Departments at Huntington National Bank is responsible for investigating various types of more complex suspicious activity to determine fraud exposure to the bank. Utilizing multiple systems, tools and investigative techniques including conducting informational and admission seeking interviews to gather relevant data to assess the level of risk to the bank. Maintain accurate, complete, and detailed fraud case records within the case management system for trend and link analysis and for building comprehensive cases for presentment to law enforcement. The Investigator II is also responsible for filing accurate, complete and timely Suspicious Activity Reports (SARs), identifying and escalating fraud trends, identifying legal defenses to decision fraud claims and mitigate losses to the bank, and recovering funds and or assets by way of prosecution or collection agency referrals.
Duties and Responsibilities:
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Conduct investigations - investigate more complex fraud cases including multi-channel and third party related to check, electronic, identity theft, elder financial exploitation and loan fraud;
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Interviewing and SAR Prep/Filing - deliver consistent high quality with maintaining case data and supporting documentation for each case. Ensure accurate and detailed record keeping when updating case. Document clear and concise reports and case summaries;
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Loss and Risk Mitigation - work with business partners to appropriately mitigate risk to the bank;
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Relationships and Communication - build and maintain a network consisting of law enforcement and financial institution contacts
Basic Qualifications:
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High School diploma
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3+ years’ Financial and/or law enforcement investigative experience;
Preferred Qualifications:
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Bachelor’s Degree (Business, Criminal Justice, Legal, or Communications preferred) or related experience
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CFE or ACAMS designation preferred
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Ability to research and perform routine analysis independently by assessing all available information;
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Strong written and verbal communication skills with the ability to execute standard writing conventions to employ a clear and concise format when documenting case information. Present information in an organized and easy to understand format;
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Ability to independently arrive at a decision and understand the decisions impact on the department, customer and bank including the risk and exposure;
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Demonstrates effective time management skills ensuring time is used efficiently and productively. Able to accurately assess how much time is needed to complete tasks;
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Comprehensive knowledge of banking regulations and Suspicious Activity Reports and regulations
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Working knowledge and experience with banking systems
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Proficient in Microsoft Word and Excel
#Hybrid
#LI-SG1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Hybrid
Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.
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