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Zendesk Admin (m/f/d) - Barcelona image - Rise Careers
Job details

Zendesk Admin (m/f/d) - Barcelona

We are looking for a dynamic and detail-oriented Technical Support Specialist to join our team as a Zendesk Administrator, coordinating the ongoing development and maintenance of our Zendesk instances.

Skills

  • Zendesk expertise
  • REST API familiarity
  • Strong communication
  • Problem-solving skills
  • Collaboration skills

Responsibilities

  • Serve as one of our Zendesk Administrators
  • Lead development and maintenance of the Zendesk instance
  • Execute day-to-day configuration, support, and maintenance
  • Troubleshoot and provide solutions for technical issues
  • Manage user accounts, licenses, and permissions
  • Customize forms, fields, views, triggers, and business rules
  • Implement new system rollouts and process improvements
  • Collaborate with functional leaders and subject matter experts

Education

  • Bachelor's degree in related field preferred

Benefits

  • Fully remote or hybrid work models
  • Sabbatical & special leave policies
  • Birthday-off
  • Health insurance
  • Personal Development Budget
To read the complete job description, please click on the ‘Apply’ button
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Thomas Zimmermann
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BENEFITS & PERKS
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 13, 2024

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