Operations Manager

ABOUT FREED

Clinicians are the heart of our healthcare system, but they are struggling more than ever. Overworked, underpaid, and burdened with administrative tasks, clinician burnout and shortages are at an all-time high. At Freed, we believe that we can reverse this trend by building products that combine absolute clinician obsession with the latest AI technologies.

Freed is a revolutionary platform that automatically generates medical documentation for clinicians, freeing them to focus on what really matters - their patients. Since our launch in mid-May 2023, we've experienced exponential growth and received an overwhelmingly positive response from the clinician community:

• Over 10,000 paying customers and $10M in ARR
• Over 35,000 patient encounters daily

We invite you to explore our testimonials page to see the incredible impact Freed is making in the healthcare industry.

ABOUT THE ROLE

As the Operations at Freed, you will be an integral part of our finance and operations team, responsible for building, overseeing, and optimizing our operational processes. We are seeking an individual who is passionate about healthcare innovation, is a top executor, has an owner's mindset and is highly organized.

HOW YOU’LL HAVE IMPACT

• Develop and implement processes to enhance Freed’s efficiency and productivity- helping us to move quicker week over week.
• Assist in planning and organizing company gatherings, events and activities.
• Design and oversee onboarding programs to ensure new employees are successfully integrated into the company.
• Administer benefits programs and manage payroll processing.
• Oversee daily operations and provide administrative support.
• Manage and collect invoices, track payments and handle tax payments and returns.

WHAT YOU’LL BRING

• Operations experience: At least 3 years of experience managing complex operations within dynamic, rapidly growing tech startups and companies.
• Productivity tools. High proficient in productivity and task management tools, with extensive experience using Microsoft and/or Google suites. Familiarity with Notion is considered a big plus.
• People Skills: You will interact with others and boost their productivity. Helping people is your passion.
• Process Improvement: you will simplify processes to make our company more efficient.
• Organization: For you, top-notch organization isn’t just a preference—it’s a must.
• Communication: You excel in expressing yourself clearly and effectively, whether in writing or speaking, and can easily connect with team members at all levels across different locations.

WHAT WE WILL BRING

• Competitive salary and equity in a high-growth company.
• Opportunity to make an immediate impact.
• Medical, and dental vision provided for US-based employees.
• Unlimited PTO.
• Company-sponsored annual retreats.
• A collaborative, asynchronous remote-first environment.