Funding Lead

• Foster and maintain strong relationships with finance partners to ensure effective collaboration, timely funding, and escalated problem resolution. 

• Collaborate closely with the Funding Supervisor to develop and implement training materials for coordinators and senior coordinators. 

• Deliver regular updates on key performance metrics to management, identifying trends, areas for improvement, and solutions. 

• Proactively engage with finance partners and internal teams to optimize funding processes, ensuring high approval rates and exploring opportunities for process improvements. 

• Oversee and manage the entire project lifecycle in relation to finance needs, providing regular updates to internal stakeholders and addressing any issues or delays. 

• Coordinate with Operations, Sales, and other departments to address escalated issues and ensure clear communication across teams. 

• Act as a secondary escalation point for complex customer inquiries and concerns, providing prompt, professional resolutions. 

• Manage aging projects, Finance Partner Rejections, and maintain secure financing through extensions, project progress, and interaction with finance partners. 

• Report on processing targets, deviations, and outstanding balances, ensuring accountability across departments by communicating action items accordingly. 

• Provide mentorship and support to Senior Coordinators and Coordinators, assisting in achieving team objectives and fostering skill development. 

• Participate in meetings and strategy sessions, relaying crucial project information between finance partners, sales, and operations. 

• Manage VIP, pilot projects, and special accounts in critical jurisdictions or markets. 

• Identify and implement improvements to existing processes, promoting operational efficiency and scalability. 

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.