Job details

Customer Success Specialist

Frontier is a fully remote company focused on helping organizations build cross-functional teams abroad. Tsunami Express is a growing car wash platform business that seeks a Customer Success Specialist to enhance customer interactions and improve service processes.

Skills

Excellent communication skills
Strong listening abilities
Dependability and ownership
Adaptability and creativity
Collaborative mindset

Responsibilities

Provide exceptional customer service via phone and email
Resolve inquiries related to memberships and accounts
Document and improve existing support processes
Collaborate with operations and growth teams
Assist with account updates and data management
Track key learnings and share insights with other teams

Education

Bachelor's degree or equivalent experience

Benefits

Robust vacation and PTO schedule

To read the complete job description, please click on the ‘Apply’ button

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Fresh Prints is run by students for students. Our success is based on our ability to understand the college market better than internet competitors and local small businesses while providing lower prices and more reliable, personalized service. We...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Consumer Product Manufacturing

TEAM SIZE