Job details

Business Development Manager (New York)

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About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role Overview

Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.

Reporting directly to the Head of Sales (North America), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

What you will be doing

KPIs - Consistently achieve sales targets
Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
Selling - Present, promote and sell products and services through product demos to prospective and existing partners
Sales Cycle - Managing the entire sales process from prospecting to close
Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
Collaboration - Work closely with other departments to ensure a seamless partner experience
Market Trends - Provide feedback about ongoing trends in the industry
Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
Business Partnering - Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

What we are looking for

Experience - Minimum 2 years of solid B2B sales with a track record of success
Industry - SaaS, online marketplaces, or payment platforms is highly desirable
Relationship Building - You are a true hunter and relationship builder
Organised - You can multitask, prioritise and manage time effectively
Curiosity - You are naturally curious and have a desire to continually grow and develop

Added bonus

Bi-lingual - Fluency in English and another language
Beauty & Wellness - Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview process

Screen Call - Video-call with a member from the Talent Team (30m)
Skills & Experience - Video/In-person interview with Head of Sales (North America) (45m)
Presentation - In-person interview with General Manager, North America and Head of Sales (North America) (75m)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

Fresha Glassdoor Company Review

4.1

Fresha DE&I Review

4.3

CEO of Fresha

William Zeqiri

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Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Business Development Manager (New York), Fresha

Fresha is on the hunt for a passionate Business Development Manager in New York to join our thriving team! As the go-to person for new business development, you’ll be putting your B2B sales expertise to use while collaborating closely with our Commercial team and future partners. Picture yourself as the driving force behind expanding our marketplace, which is already a favorite for millions in the beauty and wellness sector. You’ll be reaching out to key decision-makers, showcasing our fantastic products, and managing the sales cycle from prospecting to closing. As you build meaningful relationships, you'll also provide insights on market trends, helping us stay ahead of the curve. At Fresha, we believe in a work-life balance that works for you; we encourage collaboration in the office four days a week, with flexibility to work remotely one day weekly. If you’re someone who thrives in a fast-paced environment, loves a good challenge, and is excited to make an impact, we want to hear from you. With your minimum two years of successful sales experience and a knack for relationship-building, you'll fit right in at Fresha, where we prioritize passion and potential just as much as experience. Are you ready to take the next step in your career and make a difference in one of the fastest-growing marketplaces in the beauty and wellness industry?

Frequently Asked Questions (FAQs) for Business Development Manager (New York) Role at Fresha

What are the main responsibilities of a Business Development Manager at Fresha?

As a Business Development Manager at Fresha, you will be responsible for consistently achieving sales targets, reaching out to decision-makers, and managing the entire sales cycle from prospecting to closing. Your role includes performing cost-benefit analyses with partners, collaborating with internal departments for a seamless experience, and documenting outcomes in our CRM. With a focus on relationship building and understanding market trends, you'll become a crucial part of Fresha's mission.