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Business Development Manager (Sales)

About Fresha


Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.


Fresha is used by 120,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date


The company is headquartered in London, United Kingdom, with 12 global offices located across North America, EMEA and APAC.


Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.


Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.


The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.


Role Overview


Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.


Reporting directly to the Head of Sales (GCC), and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.


This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.


To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.


What you will be doing
  • KPIs - Consistently achieve sales targets
  • Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business
  • Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  • Sales Cycle - Managing the entire sales process from prospecting to close
  • Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  • Collaboration - Work closely with other departments to ensure a seamless partner experience
  • Market Trends - Provide feedback about ongoing trends in the industry
  • Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  • Business Partnering - Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver. 


What we are looking for
  • Experience - Minimum 1 years of solid B2B sales with a track record of success
  • Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  • Relationship Building - You are a true hunter and relationship builder
  • Organised - You can multitask, prioritise and manage time effectively
  • Curiosity - You are naturally curious and have a desire to continually grow and develop
  • Languages - Fluent in Arabic and English

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. 


Interview Process
  • Screen Call - Video-call with a member from the Talent Team (30m)
  • Skills & Experience - Video interview with Hiring Manager (45m)
  • Presentation - Video interview with Hiring Team (75m)

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.


Inclusive workforce


At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.


We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.


We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.


If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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CEO of Fresha
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William Zeqiri
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Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

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What You Should Know About Business Development Manager (Sales), Fresha

Fresha is on the lookout for an enthusiastic Business Development Manager to join our dynamic team in Dammam! If you have a passion for sales and a knack for building relationships, this is your chance to shine with a company that’s transforming the beauty and wellness industry. Fresha has established itself as the leading marketplace platform globally, connecting thousands of professionals and consumers. In this role, you'll work closely with the Head of Sales (GCC), focusing solely on driving new business development. Imagine reaching out to key decision-makers and presenting our innovative SaaS solutions that empower beauty and wellness businesses! We’re asking for at least a year of experience in B2B sales, so if you've thrived in a fast-paced, autonomous environment, you could be the perfect fit. At Fresha, we value curiosity and the eagerness to grow, so even if you don't meet all the requirements, we encourage you to apply. Not only will you have the opportunity to dive into your own sales cycle from prospecting to closing deals, but you’ll also collaborate with various departments to elevate our partner experience. Plus, with the flexibility of working remotely one day a week, you can maintain a balanced work-life while making a significant impact in the industry. Join us at Fresha, where your sales skills can flourish in a supportive culture that celebrates diversity and inclusion!

Frequently Asked Questions (FAQs) for Business Development Manager (Sales) Role at Fresha
What are the key responsibilities of a Business Development Manager at Fresha?

As a Business Development Manager at Fresha, your primary responsibilities include consistently achieving sales targets, conducting outreach to potential partners, managing the sales process from prospecting through to closing, and working collaboratively with internal teams to ensure a seamless partner experience. You'll specifically focus on building relationships and understanding partner needs to align our solutions effectively.

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What qualifications are required for the Business Development Manager role at Fresha?

Fresha requires at least one year of solid B2B sales experience for the Business Development Manager position. Ideally, candidates will have experience in SaaS, online marketplaces, or payment platforms. Strong relationship-building skills, organization, and fluency in both Arabic and English are essential.

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What does the interview process look like for the Business Development Manager at Fresha?

The interview process at Fresha for the Business Development Manager role consists of three parts: a 30-minute screening call with a Talent Team member, a 45-minute video interview with the Hiring Manager, and a 75-minute presentation interview with the Hiring Team. The aim is to streamline the process and provide feedback within two weeks.

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What are the work expectations for the Business Development Manager at Fresha?

At Fresha, the Business Development Manager will be expected to work from the office four days a week with the flexibility to work remotely one day a week. This setup fosters meaningful face-to-face interactions while offering you a chance to maintain work-life balance.

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How does Fresha support career growth for Business Development Managers?

Fresha values passion and potential, ensuring that even if you don't meet every listed requirement, your eagerness to learn and grow is recognized. The company encourages continuous learning and provides the necessary support and resources to help you excel in your role.

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Common Interview Questions for Business Development Manager (Sales)
Can you describe your sales process?

When answering, outline your approach from prospecting to closing, including how you identify potential leads, engage with them, understand their needs, and present solutions effectively.

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How do you handle objections from potential clients?

Share specific strategies you employ to address objections, showing empathy, active listening, and how you effectively communicate the value proposition to reassure potential clients.

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What experience do you have in B2B sales?

Detail your previous roles, highlighting successful sales achievements, the industries you worked in, and specific strategies that led to closing deals.

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How do you keep yourself organized while managing multiple clients?

Explain your time management techniques, tools you use for organization, and how you prioritize tasks to ensure you meet the needs of all clients effectively.

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What strategies do you use to research potential clients?

Discuss methods like leveraging social media, networking events, and industry reports to understand potential clients better and tailor your pitch for each audience.

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How do you demonstrate value to potential partners?

Provide examples of how you’ve used product demos, customized presentations, and case studies to show how your solutions can resolve pain points for partners.

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Can you give an example of a challenging sale and how you overcame it?

Narrate a specific situation, outlining the challenges faced, the steps you took to address them, and the eventual successful outcome.

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How do you stay updated with market trends?

Discuss your methods for staying informed, such as industry publications, attending conferences, or engaging in online forums, and how this knowledge informs your sales approach.

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What role does teamwork play in your sales strategy?

Share examples of how you’ve collaborated with other departments or team members to create a more seamless experience for clients and achieve collective sales success.

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Why do you want to work for Fresha?

Reflect on Fresha's mission, culture, and your passion for the beauty and wellness industry, illustrating how your values align and how you hope to contribute.

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Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per mon...

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BENEFITS & PERKS
Paid Holidays
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Full-time, hybrid
DATE POSTED
April 5, 2025

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