Security Operations Analyst

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide.

Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. 

The company is headquartered in London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh, Amsterdam, Warsaw and Pristina.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Given our exciting and progressive growth plans,  we are looking for an exceptional Security Operations Analyst to come join our global business.

Reporting directly into the VP of Security & Compliance, and working with stakeholders (internally and externally). Your primary responsibility as a SOC Analyst is to respond to security alerts, take part in end to end security incident response, create security detectors/make improvements, develop playbooks.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

• Security alert monitoring and triage
• Incident analysis and investigation
• Containment, eradication and recovery - alone or with support
• Custom detection creation
• Malware analysis 
• Digital forensic experience
• Scripting experience
• Threat hunting
• SOAR (Security orchestration, automation and response)
• Tools: SIEM, WAF, SOAR

• Research and stay up to date with latest security threats and trends
• Respond to security alerts
• Take part in end to end security incident response
• Create new security detections or make improvements
• Develop  playbooks
• Attend daily stand-up meeting to discuss tasks, incidents  and alerts.

• 1st Stage - Video-call with Hiring Manager - 30-45m, followed by a take-home task
• 2nd Stage - Video-call (Technical Discussion) with Hiring Team - 45-60min
• Final Stage - Video-call (Culture fit meeting) with CTO 30-45min

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.