Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
We are looking to hire smart and passionate folks for our inside sales team. The inside sales team are responsible for engaging with prospects and driving sales in the commercial segment. They understand the needs and requirements and collaborate with internal teams to help ensure a smooth sales process. This role is based out of Bangalore.
Responsibilities (What you'll be expected to do):
Note: This role functions in the US shift.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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At Freshworks, we are on the lookout for a dynamic Lead - Inside Sales for our North America segment in Bengaluru, Karnataka, India. If you have a knack for sales and a passion for technology that transforms customer experiences, this is the role for you! As a Lead - Inside Sales, you will engage directly with prospects, understanding their unique needs and tailoring our impressive suite of products to them. You'll be at the forefront, selling our Freshworks suite, which includes everything from Freshdesk to Freshsales, to new customers while collaborating closely with our talented team. Your ability to connect with C-level executives, manage a robust sales pipeline, and lead outreach campaigns will make you a crucial player in our team. With a proven track record of handling complex sales cycles and exceptional communication skills, you will help drive substantial growth in the commercial segment. Plus, you will learn continuously and enjoy opportunities for personal and professional development at a company celebrated in Fortune and Forbes for its vibrant workplace culture. If you meet the qualifications outlined, which include 7-12 years of relevant experience and a graduate degree, your journey with Freshworks could be just around the corner. Join us in our mission to create delightful customer and employee experiences through innovative software solutions!
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Freshworks makes it fast and easy for businesses to delight their customers and employees.
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