Front Desk Associate

We have an amazing team and looking for candidates who will contribute a top tier work ethic and positivity to our environment, and help us in our vision to solidify our position as the #1 stretch studio in the world. Daily focus, punctuality, customer service, and commitment to excellence are paramount. We also have a strong focus on cultivating our own personal development, mental health, and professional growth. If you want to be part of something special, this is the place to be.

We're currently seeking a motivated, energetic, and committed individual that has savvy for sales, relationships, and a love for health & wellness! We're looking for someone who is ready to take their life and fulfillment to the next level.

Founded in 2015 in Los Angeles, California -- StretchLab La Jolla is the world leader in one-on-one assisted stretching. We've gathered a team of experts already certified in an array of related fields – physical therapy, yoga, personal training, Pilates, and more – to deliver on the promise of having the finest team of stretching professionals gathered anywhere. Our clients range the entire spectrum from general population, to athletes, celebrities, elderly citizens, and everything in between.

FRONT DESK POSITION:

The main purpose of the Membership Advisor/Sales position is to drive new membership sales, build rapport and connection with clients, ensure the Flexologist (stretch therapist) is prepared for their sessions, handle various client matters, and ensure the daily operations are running in a smooth and efficient manner. Client retention is a huge component. Health & fitness knowledge or background is required. Bachelors degree is preferred.

This is an amazing opportunity to gain experience in a new modality that truly improves the quality of people's lives and creates a real impact. We're looking for self-starters who have a daily hunger to succeed and unlock their true potential. We truly care about your personal development, and we pride ourselves on providing constant continued education for our team members.

COMPENSATION:

• Base pay of $16.25 + COMMISSION (ranges $20-$30 per hour)
• Healthcare reimbursement
• 401k
• Paid Training

Perks:

• Industry-leading commission structure
• Coffee, tea, fresh fruit, energy bars, protein shakes, & snacks on-site 24/7
• Access to cutting-edge recovery tools & techniques
• Free stretches from highly-trained professionals
• Motivating & upbeat environment
• Continued education to further your knowledge & skills in anatomy, marketing, business, customer relationships, and beyond

REQUIREMENTS:

• Excellent sales, communication, and customer service skills
• Goal-oriented with an ability to sell memberships
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure
• Desire to constantly learn and trust the process is a MUST
• Must be a great listener
• At least (1) day of weekend availability is a must
• Positive energy, enthusiasm, & great attitude brought daily
• Must love connecting with people and have passion for helping them achieve goals
• Must be coachable and have a desire to perpetually learn & progress. Our continued training and education never-ending
• Must have a professional work ethic, be reliable, and adhere to our professional conduct policies
• Have a gratitude for life and passion to help others

RESPONSIBILITIES:

• Conduct the membership sales process
• Make outbound calls to prospects
• Book and confirm appointments
• Enter detailed notes on each client
• Follow the GM's lead on short and long term strategy & goals
• Manage the front desk to greet and check-in clients with a big smile when they enter the studio
• Continued education on our proprietary StretchLab digital platform to become an expert in the benefits of stretching and explaining those benefits to clients
• Build genuine rapport & create a connection with clients, showing empathy and understanding
• Tasks such as reviewing the daily plan for each client, making new client introductions, restocking inventory, cleaning, choosing today's music playlists, and more
• Achieve monthly sales quota, and follow-up with leads and missed intro classes
• Participate in special events to promote the studio
• Ensure studio is clean, sanitized, and tidy at all times
• Other duties as assigned -- candidates must be adaptable and always ready to progress as our strategies evolve

There are further earning opportunities for candidates with skills in the realms of content creation, digital marketing, and partnerships.

Our location (StretchLab Beverly) is the leading stretch studio in the country, and we are working daily towards being the clear #1 studio in the world.

Sound like a great fit? Apply now and let's chat!

Job Type: Part-time

Salary: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid training
• Free Membership to partner gym, Smart FIT Method
• 30 % discount on LuluLemon clothing

Schedule:

• Evening shift
• Weekend availability

Supplemental pay types:

• Commission pay

Application Question(s):

• How many hours of work are you looking for per week?
• What inspires you?
• Why are you a great fit for this opportunity?

Job Type: Part-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Ability to commute/relocate:

• La Jolla, CA 92037: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many hours of work are you looking for per week?
• What inspires you?
• Why are you a great fit for this opportunity?

Work Location: In person