Front Desk Associate

Summary

Being part of something greater, of serving a larger mission of discovery and care - that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Under the direction of the Chief of Staff the Front Desk Associate serves as the main receptionist and first contact for Stamps School visitors, and provides administrative support and project coordination for the Stamps School Dean's Office.

You will work onsite in the Art & Architecture Building, with an anticipated work schedule of Monday-Friday, 8a-5p.

Responsibilities*

Front Desk Reception

• Be the first point of contact for incoming visitors to the Stamps School Dean's Office
• Record and receive reports of injuries and near misses.
• Be a member of Building Incident Response Team
• Answer general questions involving admissions/recruitment, advising appointments, way-finding
• Answer incoming calls and provide information to callers,
• Coordinate transportation requests
• Manage conference room reservation schedule for Dean's Office events/meetings
• Evaluate incoming facilities requests, directing them to the Facilities Office

Dean's office support and project coordination

• Perform general office responsibilities including drafting correspondence, copying/scanning, mailing, scheduling meetings, and making travel arrangements;
• Help coordinate the logistics for meetings and events by making room reservations, coordinating AV needs, ordering food, distributing agendas, gathering materials, communicating with attendees
• Distribute incoming mail for the Dean's Office
• Restock supply cabinet and refer ordering needs to the Stamps Finance Office
• Special projects as assigned by Dean's Office staff and approved by the Chief of Staff
• Special event staffing

Required Qualifications*

• Bachelor's degree, or equivalent combination of education and experience
• 1+ years Administrative assistant or customer service work experience (internships and student employment count)
• Data entry experience

Additional Information

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Paid time off, including family care
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.