Front Desk Receptionist

Front Desk Receptionist

The right candidate will be detail orientated and a team player. You will be responsible for greeting visitors and delivering exceptional customer service assistance. You will be the first point of contact for visitors at our office, greeting them in a professional and well-spoken manner is essential. This position entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Performing administrative duties as needed.

Responsibilities:

• Answering incoming calls and fielding appropriately.
• Collection and distribution of mail and packages.
• Welcomes all visitors and applicants and directs them accordingly.
• Monitors all supplies and keeps supply stocked and organized.
• Assists with administrative and clerical tasks as directed.
• Completes other assignments as requested and assigned.
• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

Qualifications:

• Equivalent work experience.
• People person with a positive attitude.
• Excellent communication skills and phone etiquette.
• Previous experience working with the senior population.
• Strong computer skills

Skills & Abilities:

• Demonstrated ability to communicate both verbally and in writing.
• Effectively analyze and problem solve.
• Demonstrated multi-tasking ability and effective organizational skills.
• Customer service experience.
• Computer proficiency including the ability to utilize software programs for creating documents and spreadsheets.
• Meets the requirements of federal and or state criminal and abuse background checks where applicable.
• Covid vaccination or exemption

Working Conditions & Physical Effort:

• Work is normally performed in a typical interior/office work environment.
• Physical activity is light requiring occasional lifting/carrying up to 20 lbs. or pushing/pulling small objects. Frequently walking or standing or sitting most of the time.

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