Front Desk Sales Associate - job 1 of 2

Club Pilates Polaris is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand!

ABOUT CLUB PILATES:

Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with locations in 33 states and 2 countries. Class formats target a wide range of clients needs from young to more senior and beginner to advanced. Club Pilates is the first company to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes along with TRX, Triggerpoint, and Barre. Club Pilates has already sold more than 700 territories throughout the United States and Canada. Its over 500 instructors provide a current annual rate of over 7 million workouts to tens of thousands of members. In 2017, Club Pilates was recognized in Entrepreneur magazine’s Franchise 500®, the world’s first, best and most comprehensive franchise ranking.

POSITION:

The purpose of the Front Desk/Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Front Desk/Sales Associate also assists with retaining current members and providing excellent customer service. Fitness knowledge or background is preferred but not required.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Must have excellent public speaking skills
• Daily and/or occasional travel may be required

DUTIES:

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro classes
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean and tidy
• Assumes responsibility for developing selling skills
• Other duties as assigned

COMPENSATION & PERKS:

• This position offers a very competitive base wage; based on experience & performance.
• Commission paid on sales
• Opportunity to bonus, based on performance
• Unlimited growth potential as well within the company.
• Complimentary Fitness Membership while employed - across multiple brands and studios.
• Employee Retail Discounts

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.