Front Desk Support Assistant in the Surgical Skills Center
We are looking for an entry level Support Assistant who will work in the Surgical Skills Center. This employee performs a variety of basic to moderately complex clerical tasks to support assigned area. This position may provide secretarial support. You will be working in the Surgical Skills Center, and function as the front desk person who will screen calls and direct visitors. The support assistant will open and unlock the center daily, and then lockup or close everything down at the end of their shift. You will coordinate help from our maintenance team and schedule biohazard pickup. This employee is in charge of making sure the breakroom, and exam rooms have the adequate supplies. They will schedule sessions for users, answer general inquiries about courses offered in the Surgical Skill Center, and provide basic instructions to users.
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
- The longer you stay, the more vacation you’ll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Build your future with our awesome retirement/pension plan!
We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
- Plus many more!
Position Summary:
Under clearly defined supervision, performs a variety of basic to moderately complex clerical tasks to support assigned area. This position may provide secretarial support. Departments may provide additional guidance with a departmental position description.
Position Key Accountabilities:
- Handles general inquiries, collects and processes paperwork such as document processing, record keeping, and report compilation.
- Transcribes correspondence and memoranda; prepares graphs; tables and manuscripts; prepares reports and presentation materials.
- Schedules and maintains calendars and travel itineraries; coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
- May maintain and reconcile assigned financial records/ reports for area.
- Completes and processes forms and documents using standard policies and procedures.
- Maintains financial record keeping systems.
- Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
- Maintains office supplies and equipment.
- Screens calls and receives and directs visitors.
- Handles basic, noncomplex inquiries.
- May advise on basic policy and processes as assigned by supervisor
- Other duties as assigned.
Certification/Skills:
Basic knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required.
Minimum Education:
High School diploma or equivalent required.
Minimum Experience:
One (1) year related work experience required. May substitute required experience with equivalent years of education beyond the minimum education requirement.
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Residency Requirement:
Employees must permanently reside and work in the State of Texas.
As a comprehensive health science university, the mission of The University of Texas Health Science Center at Houston is to educate health science professionals, discover and translate advances in the biomedical and social sciences, and model the ...
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