Front of House Receptionist

6 Month Temporary Post

If you like variety in your work, are organised and are able to take things in your stride then we need you! We are seeking a Front of House Receptionist for our office at Soho Square, hosting people from across the wider Stantec business and being home to 120 people, it is one of the busiest offices within the UK & Ireland. As the first (and often the last) point of contact for both our staff and clients, being approachable and good with people are important qualities.

Responsibilities will include:

General Front of House Activities

• Greeting and directing visitors in a polite and professional manner as the ‘face of Stantec’
• Answer in-coming telephone calls professionally and efficiently
• Maintaining visitors book and ensure that the signing in procedures are adhered to as well as the relevant H&S procedures
• Managing the booking of meeting rooms
• Catering for Client/team meetings
• Offering refreshments on arrival to visitors while they are waiting for Stantec representative
• Liaising with couriers/deliveries to ensure they are directed to the appropriate person in a timely and efficient manner.
• Ordering stationery and other office consumables as required.
• Ensure front of house reception area is tidy and well presented at all times.

Business Information Systems

Using your IT skills you will need to raise purchase orders on our e-PL system and use elements of Oracle e.g. process expense claims, assist others to complete their timesheets and book travel via Egencia (training is provided). You will be required to set up wi-fi codes for visitors and to arrange meetings/communicate with colleagues using MS Teams .

Work Pattern

As Front of House you will be expected to be in the office for the full working week in order to support the demands of a busy office.

On very rare occasions, you may be asked to work outside of normal office working hours to assist with meetings which may fall outside of your regular working pattern.

Capability Requirements

You will need to demonstrate that you have previous experience of working in a busy office environment and have strong computer skills in Microsoft Outlook, PowerPoint, Word and Excel .

Other capabilities that we’d love are being able to:

• Stay calm under pressure, have a positive attitude and willingness to get involved.
• Demonstrate professional competence within your area of work, with minimal supervision.
• Independently perform routine and non-routine tasks.
• Confidently liaise with external contacts and with colleagues at all levels to ensure effective communication.

About Stantec

Stantec is a professional services firm. Our team of 26,000 global experts provides engineering, architecture, environmental, and project management services across all phases of the project life cycle.

We’re designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe.

From large-scale developments to challenging neighbourhood projects, we stretch across our global network to learn from others, offer our support, and gain new experiences along the way. So while we work to help the communities around us thrive, our own people thrive too.

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.

At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.