Creative Operations Coordinator, Strategy & Design

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational. 

Job Description: Creative Ops Coordinator will play a pivotal role in assisting the Head of Creative Operations in the day-to-day managing of the Design and Content Creation creative teams. This individual will be responsible for coordinating internal teams capacity ensuring timely delivery of client deliverables, and optimizing workflows. The ideal candidate will have a keen eye for detail, exceptional organizational skills, and a passion for creative processes, and LOVES people as this role works very closely with our entire creative team here at Front Row! 

• Assist the Head of Creative Operations in daily activities, including scheduling meetings, managing calendars, and coordinating travel arrangements when needed.
• Support the planning and execution of creative projects, ensuring timelines and budgets are adhered to
• Communicate with freelancers and internal teams to gather requirements, provide updates, and ensure deliverables meet expectations
• Maintain and organize project documentation, including contracts, briefs, and feedback
• Collaborate with the creative team to streamline processes and improve efficiency
• Develop and help implement efficient workflow initiatives and processes to optimize the creative team's productivity and ensure seamless collaboration across teams
• Assist in talent resourcing, planning and allocation, ensuring that the right team members are assigned to the right projects based on their skills and availability
• Assist in monitoring and tracking internal budgets and expenses, ensuring adherence to financial constraints
• Manage relationships with freelancers, including updating contracts, onboarding, and record archiving
• Generate reports on project status, team performance, and resource utilization to provide insights and recommendations for continuous improvement
• Perform other administrative and operational tasks as needed

Bonus Points:

• if you have any experience working with a workload management system and extra points if you have experience with Asana specifically
• if you have any experience working with creative teams producing shoots

• 20 PTO days (prorated based upon start date) + 7 sick days per annual year + company holidays
• Medical, Vision, and Dental Insurance Benefits
• 401k
• Summer Fridays

SALARY RANGE - $55,000 - 65,000