Remote WFH Full Time Customer Service Representative - Typing - Part Time Entry Level

Job description

FSTONE Technologies is seeking a Remote WFH Full Time Customer Service Representative with strong typing skills to join our team. This is a part-time, entry level position, perfect for individuals looking to gain experience in a fast-paced, innovative company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our growing customer base. This is a remote position, allowing you to work from the comfort of your own home.

Your main goal will be to assist our customers with their inquiries, provide information and resolve any issues they may have efficiently and effectively.

Responsibilities:

• - Provide exceptional customer service through various communication channels, including phone, email, and chat

- Respond to customer inquiries in a timely and professional manner

- Troubleshoot and resolve customer problems and complaints

- Utilize knowledge to answer customer questions and provide recommendations

- Process orders and returns accurately

- Maintain a positive, empathetic, and professional attitude towards customers at all times

Requirements:

• -High school diploma or equivalent required; some college or relevant experience preferred.

- Previous customer service experience is a plus, but not required.

- Exceptional typing and computer skills.

- Strong verbal and written communication skills.

- Ability to work independently and efficiently in a remote setting.

- Detail-oriented with strong organizational skills.

- Prioritizes customer satisfaction and problem-solving.

- Comfortable with a fast-paced and dynamic work environment.

- Willingness to learn about our industry.

- Must be legally authorized to work in the United States.

What We Offer :

- Competitive salary and benefits package

- Opportunities for career growth and development

- Collaborative and supportive work environment

- Team events and outings to promote employee engagement

About FSTONE Technologies : Founded in 2001, FSTONE Technologies offers IT services worldwide. FSTONE Technologies services include Technology Consulting, Business Consulting, Workforce Solutions, IT Staff Augmentation, Client Services, and Outsourcing Services. FSTONE Technologies is headquartered in Piscataway, New Jersey.

FSTONE Technologies is a HR & Staffing, Business Services organization dedicated to [At FSTONE, we strive to deliver value through the combination of right people, processes, technologies and program management solutions. Our methods include- applying domain expertise in specific industry segments, utilizing a highly skilled technological workforce, leveraging a proven global delivery model that offers onsite, offsite and offshore development options, implementing quality processes and methodologies and yet, staying cost-effective. All in all, our expertise lies in providing trained and committed minds to help meet your business objectives, irrespective of the stage your business is in.].

Our employees enjoy a work culture that promotes [This problem-solving approach has not only earned us the unwavering confidence of our global clientele but has also given us the stature of consistently being rated one of the fastest growing IT companies nationally.].

[FSTONE Technologies] benefits include [health, dental, life].

Employees can also take advantage of [AD&D insurance, employee wellness and 401k plans].