People Operations Manager

As our People Operations Manager, you will play a crucial role in managing various HR functions including supporting the upcoming migrations to new HRIS and Payroll Platforms. Your responsibilities will include managing the full employee lifecycle, including payroll and benefits administration, ensuring HR compliance, conducting audits and reporting, handling leaves and disabilities, liaising with HR vendors, overseeing new hire onboarding, and providing administrative and operational support to the people team. The role offers an opportunity to work on career building projects as we reimagine a new level of People Operations & Performance of our hybrid and remote teams. 

Fuel Cycle is regularly recognized as a great place to work. Our recent awards include 2024 Built In Best Places to Work, 2023 Inc Best Workplaces, as well as Comparably Best CEO, Best Company for Women, and Best Company for Diversity.  Learn more about our Culture & Values here.  

Key Responsibilities: 

People Operations

• Support the full employment lifecycle from onboarding through offboarding to make our team members’ experience seamless. 

• Own and administer people technology systems; delivery, documentation, and effectiveness of core People operations and processes, systems of record, and communication protocols with other cross-functional teams such as Finance, Accounting, IT, and Procurement and external vendor partners. 

• People Ops Service: Serve as the main point of contact for day-to-day employee inquiries related to HR policies, procedures, and benefits. 

• Provide generalist support to assist with various people programs and projects. 

Payroll and Benefits Administration

• Execute bi-monthly payroll accurately and timely. 

• Manage employee benefits enrollment and inquiries. 

• Primary liaison with HR Vendors: Coordinate with HR service providers and vendors. 

• Execute on compensation and benefits strategy aligned with business goals. 

• Propose and manage perks and benefits to ensure they are competitive, cost effective and aligned with goals. 

• Support implementation of new HRIS in Q3 

HR Compliance, Audits, and Reporting

• Own and drive all People/HR compliance processes and audits to ensure compliance with HR laws and regulations. 

• Conduct audits and prepare reports as needed. 

• Administer leave requests and disability accommodations. 

Employee Lifecycle & HRIS

• Facilitate new hire onboarding/offboarding programs and processes. 

• Maintain accurate and confidential personnel records. 

• Support implementation of new HRIS in Q3 

Your Success Metrics: 

• Timely and accurate payroll processing. 

• Timely and accurate compliance with HR laws and regulations. 

• Efficient management of personnel records and new hire processes. 

• High satisfaction scores from HR vendors and internal teams on collaboration and support. 

Who you’ll work with? 

• Internal Teams: People Operations, Finance, Team Leaders & Employees 

• External Teams: HR & Payroll Vendors and Partners. 

What you’ll bring: 

• 2-4+ years of demonstrated success in systematizing HR operations, including payroll, HRIS, benefits, and multi-state compliance. 

• Proficient in onboarding, employee engagement, and performance support systems. 

• Effective organizational skills to manage multiple workflows, projects, and tasks simultaneously while meeting deadlines. 

• Excellent written and verbal communication skills for vendor interactions and internal relations. 

• Analytical skills for audits and data analysis. 

• Technical proficiency in Microsoft Office and ability to learn new systems. 

• High integrity, confidentiality, and empathy in handling sensitive matters. 

• Service-oriented with a focus on teamwork and collaboration. 

• High emotional intelligence, interpersonal skills and independent judgement aligned with the values and philosophies of the business. 

• Bonus point if you have experience with: 

  • In startup or tech environments 

  • Paycom, Gusto, Sequoia, Lattice 

  • HRIS Implementation/Migrations 

Benefits: 

• Health/Dental/Vision Insurance  

• 401k match  

• Flexible Work Schedule  

• 15 Vacation Days 7 Sick Days annually 

• 11 Holidays + 4 Synchronized Recharge Days  

• Parental Leave  

• Monthly Internet/Phone Stipend 

• All Team Perks: many including: DoorDash, Wellhub (formerly GymPass), Headspace & more  

• LA & NY HQ Perks: Free lunches, refreshments & snacks 

• Pet Friendly HQs   

This position pays between $80,000-95,000 base salary + bonus & equity. Your final base salary will be determined based on location, work experience, skills, knowledge, education and/or certifications.   

If you are located within a 25-mile radius of our LA or NY HQs, you will be considered a hybrid associate and will be required to be in the office 3 days/week. 

About Fuel Cycle: 

Fuel Cycle accelerates decision intelligence for legendary brands by enabling organizations to capture, analyze, and act on insights required to launch new products, acquire customers, and sustain growth. By leveraging Fuel Cycle’s Research Engine, a SaaS software platform, brands forge connections with their key audiences and harness actionable insights that drive confident business decisions. Our technology enables decision-makers to maintain constant connections with their customers, prospects, and users to uncover real-world actionable intelligence and insights. By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, the Fuel Cycle Research Engine powers product innovation, brand durability and sustainable growth.    

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. 

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at hr@fuelcycle.com to discuss your needs.