Fulfillment Associate

Under the direction of the Guest Services Supervisor, the Fulfillment Associate supports coordination efforts of all operational aspects for special promotions and events to include but not limited to staging and product distribution. The Fulfillment Associate is responsible for delivering safe and elevated service to ensure a Best in Class guest experience.

Essential Duties & Responsibilities

1. Prepares staging and product distribution for events. Supports physical unloading and delivery of all products to appropriate booth and/or staging area.

2. Prepares for events by processing requests and supply orders; pulling materials; packing boxes, and verifying inventory count. Communicates vendor

shortages/overages to management promptly.

3. Ensures warehouse is kept in a clean and orderly fashion to enhance and promote safety controls. Gathers and stages all unused pallets and prepares them for recycling.

4. Plans/maps delivery routes to ensure efficiency and timeliness of deliveries.

5. Follows proper Department and enterprise health and safety policies and procedures at all times. Responsible for performing duties while keeping area clear of safety hazards and adhering to safety regulations. Accountable for reporting of any safety violations and of any real/personal property damage (including enterprise facility, equipment and structures).

6. Performs minor preventive maintenance on various departmental equipment, when necessary.

7. Performs additional job duties as assigned to support efficient operation of Department.

Education/Experience/Qualifications

• High School Diploma or GED required.

• Minimum six (6) months warehouse, customer service, or hospitality experience required. Previous warehouse experience preferred.

• Basic proficiency in Microsoft Office (Word and Excel) required.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Yaamava’ Resort & Casino at San Manuel is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms.

Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.

The Serrano Spa earned a Forbes Travel Guide Five-Star award, and The Pines Modern Steakhouse and Yaamava’ Resorteach earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.

The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.

Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.

At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.

Click here to see why you’ll want to work on our Team
After 35 years, Yaamava Resort & Casino at San Manuel employees still love their jobs!

We value our employees and offer a comprehensive Benefits Program.

Apply today to join our team!