Job details

Fulfillment Specialist (Remote)

Job Summary and Primary Responsibilities

The Field Sales support team member evaluates the fulfillment needs of the sales force and operates independently to ensure those needs are met. This role works across multiple departments and sales areas to ensure on time and accurate order fulfillment. Field Sales Support will serve as the main point of contact for internal field sales teams for all aspects of order fulfillment.

Maintains direct contact with sales team throughout the entire surgery transaction to ensure that fulfillment is met on the front end and that ordered items are appropriately assigned to the next transaction
Serves as liaison between sales and internal teams to support production planning and assists in developing logistics plans and procedures
Establishes best practices and drives process efficiencies to increase revenue within their assigned geography
Supports sales team by developing and maintaining positive customer relations with internal and external clients/customers, which can substantially affect service and/or product revenue
Resolves unexpected scheduling and shipping issues by changing shipping and distribution schedules to ensure proper order fulfillment
Organizes and implement procedures related to the flow of materials, products, services and associated systems information
Update supply chain to ensure proper product planning, inventory control by ensuring proper inventory velocity, awareness of critical parts availability, proper material handling, shipment of products, and third party logistics

Required Skills / Capabilities

Basic Qualifications:

Excellent verbal and written communication skills
Excellent interpersonal skills
Proficient in Microsoft Office including Word, Excel, and PowerPoint
Detail and process oriented
Analytical and problem solving skills
Excellent time management skills, service oriented, and self-directed
Able to work in high stress environment

Education and Experience

Preferred Qualifications:

Experience in SAP
Logistics experience related to an organizations products and services
Knowledge of the sales cycle
High School/Equivalent

Travel and/or Physical Requirements

No travel required

Salary Range: $57,000 - $95,000

For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here. NuVasive's EEO policy is available here.

About NuVasive

NuVasive, Inc. (NASDAQ: NUVA) is the leader in spine technology innovation, with a mission to transform surgery, advance care, and change lives. The Company's less-invasive, procedurally integrated surgical solutions are designed to deliver reproducible and clinically proven outcomes. The Company's comprehensive procedural portfolio includes surgical access instruments, spinal implants, fixation systems, biologics, software for surgical planning, navigation and imaging solutions, magnetically adjustable implant systems for spine and orthopedics, and intraoperative neuromonitoring technology and service offerings. With more than $1 billion in net sales, NuVasive has approximately 2,700 employees and operates in more than 50 countries serving surgeons, hospitals, and patients. For more information, please visit www.nuvasive.com.