Reports to the Rehab Operations Supervisor and is responsible for front office functions for the OP Rehab locations. Tasks include all patient greetings, check in/out, POS collections, Initial and follow up scheduling, and customer service. Responsible for scheduling a wide variety of Rehab patients in a computer-based scheduling system. Responsible for patient charge reconciliation, managing payer restriction tracking including visits, allowed procedures and/or financial limits ensuring accuracy for continued revenue stream. Performs clerical support for the therapy department, including organization and sanitation of the waiting room and front office patient facing space.
Manages and tracks all payer restriction including visit, financial limitation or allowed procedures and compliance
Required Minimum Education: High School Diploma or GED
Preferred Education: 2 Year/ Associates Degree
Minimum Years and Type of Experience: 1 year
Other Knowledge, Skills and Abilities Required: Formal secretarial and computer training required
Other Knowledge, Skills and Abilities Preferred: Experience in Medical Terminology
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