Job details
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Customer Success Manager, Argentina, Remote
Fundraise Up is reimagining fundraising for non-profits and looking for a Customer Success Manager to ensure satisfaction and growth of U.S.-based SMB non-profits.
Skills
- Fluent English
- Non-profit experience
- Strong communication skills
- Familiarity with CRMs
- Data/Analytics background
- Technical problem-solving skills
Responsibilities
- Provide account management from kick-off through the customers’ life cycle.
- Act as main point of contact for customer account management.
- Deliver product usage training and technical support.
- Develop trusted advisor relationships with customer stakeholders.
- Retain customers through proactive risk identification.
- Identify and develop new growth opportunities with existing customers.
- Drive resolution for customer escalations.
- Analyze data and leverage it to drive actions.
Benefits
- 30 days off
- Home office setup assistance
- English learning courses reimbursement
- Professional education reimbursement
- Gym or swimming pool reimbursement
- Coworking reimbursement
- Remote working
To read the complete job description, please click on the ‘Apply’ button
Fundraise Up Glassdoor Company Review
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$30,000/yr - $43,700/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 6, 2024
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