Senior Director of eCommerce

• Develop and execute Ecommerce strategic plans to drive productivity and meet company financial goals.

• Increase conversion for the brands, with an emphasis on trade performance for the DTC business. 
• Increase overall customer engagement with the site and brand. 
• Develop web strategy for all digital properties. 

• Set vision and growth strategy for delivering a holistic and seamless eCommerce experience across the portfolio, resulting in financial growth and increased profitability.
• Actively and effectively partner with Marketing teams to deliver on the brand strategy where e-commerce is the priority conversion channel.
• Build, lead, and motivate a high performing team of eCommerce managers, web merchandisers, digital experience specialists, and Analytics experts with a view to grow, nurture and launch brands globally.
• Manage site performance including SEO optimization, conversion, bounce rate etc.
• Partner with Customer Service and operations teams to monitor customer satisfaction and service levels; identify and pursue business-driving and cost reduction opportunities.
• Manage product catalog and CMS, including SKU list, discount rules, redirects, images, and content pages.
• Manage in-season business by daily tracking and analyzing sales information and site metrics to identify opportunities to increase sales and site conversion in collaboration with our merchandise buying team.
• Partner with the buying team to drive sell through performance vs forecast and collaborate on forecast accuracy alongside our operations teams.
• Understand our customers’ purchase and post-purchase journeys quantitatively (through web and channel analytics) and qualitatively (through user research and insights) to maximize sales opportunities and inform strategic decisions.
• Create and present monthly performance reports for each category; analyze customer behavior, site metrics, and related findings to sales/site performance; present recommended strategies for current and future business based upon findings.

• Oversee concept development strategy by working closely with global digital & technology teams to define, and implement digital initiatives, delivering a best-in-class consumer experience, improve conversion, and create customer loyalty.

• Bachelor's degree, preferably in Business, Marketing, or a related subject.
• 10+ years' experience in digital business, eCommerce retailing.
• 7+ years as a manager of teams w/ strong people management, coaching, developing, and leadership skills.
• Proven success in managing eCommerce business initiatives from conception to implementation to delivery with quantifiable results.
• Expertise in current eCommerce industry best practices.
• Ability to identify new areas of eCommerce opportunity beyond current organizational thinking.
• Proven experience managing and being accountable for a business unit P&L.
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
• Ability to thrive in an ambiguous, entrepreneurial, high-energy environment that requires the ability to multi-task and implement high priority initiatives.
• History of building and maintaining trusting partnerships and relationships across internal teams as well as with the company’s external consumers, retail, and cross-functional partners.
• Demonstrated strategic business planning; financial and resource management skills.
• Ability to translate technical details to leadership.
• Operate at a hands-on, detailed level in addition to strategic thinking.

What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!