Solutions Architect

Futurex is seeking talented individuals with a passion for technology and an interest in business to join our Solutions Architect team in the position of Solutions Architect. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.

The Solutions Architect role is a hybrid between business development and IT support. Solutions Architects are as comfortable working with technology as they are with people. The position focuses initially on developing a deep knowledge of Futurex technology by participating in our software quality assurance process, progressing into customer support and sales with Tier-1 organizations worldwide. Responsibilities include:

• Analyze customer requirements and recommend enhancements to our cutting-edge, hardware-based cryptographic solutions
• Provide ongoing technical support and guidance to Futurex’s global customer base
• Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
• Conduct customer training on our products and data security best practices
• Provide project management services for custom development initiatives and global Hardened Enterprise Security Platform implementations
• Write and maintain technical documentation released to the public
• Understand industry-specific APIs and protocols used when interfacing with external systems
• Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data

Succeeding as a Solutions Architect Associate is the first step toward becoming a Solutions Architect, a career advancement occurring as soon as the individual is comfortable with Futurex technology and attains Certified TR-39 Auditor designation, training for which is paid entirely by Futurex.

REQUIREMENTS

• Bachelor’s degree in technical and/or business related major
• Broad information technology background
• Strong problem-solving skills
• Strong communication skills
• Motivated, entrepreneurial mindset
• Flexibility to assist in several different departments of the company

STRONGLY PREFERRED

• Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
• 2-4 years of experience in a cybersecurity-related position
• Experience with TCP/IP networking
• Experience with multiple architectures and platforms
• Experience with Linux, OpenSSL, scripting (Python, Perl, Bash)
• Experience with sales and/or technical support

• Competitive compensation and opportunities for advancement
• Opportunity to travel to worldwide destinations
• Health, dental, vision, life, and short/long-term disability insurance
• Paid vacation, holidays, and sick leave
• Complimentary gym membership
• Retirement plan with employer contribution match
• Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
• Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals