Job details

M365 Platform Owner (remote)

About Us:

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview:

The Director of M365 Platform is responsible for overseeing the development, implementation, and management of the Microsoft 365 (M365) platform within Gallagher Benefit Services. This role requires a strong understanding of M365 technologies and the ability to build and execute strategies to optimize the platform's functionality and effectiveness.

This position can be entirely virtual/remote/work from home and you can sit anywhere in the US or Canada.

Responsibilities:

Strategy Development and Execution:

Develop and implement a comprehensive strategy for the M365 platform, aligning it with the organization's goals and objectives.
Identify opportunities to leverage M365 capabilities to drive business process improvements, productivity enhancements, and cost savings.
Collaborate with key stakeholders to define and prioritize strategic initiatives related to the M365 platform.
Monitor industry trends and best practices to ensure the platform remains up-to-date and aligned with evolving business needs.

Platform Management and Optimization:

Collaborate with IT teams to define and enforce governance policies, ensuring compliance with security and data protection regulations.
Continuously assess and optimize the platform's configuration, features, and integrations to maximize user adoption and productivity.
Monitor platform usage and performance metrics, identifying areas for improvement and implementing necessary enhancements.

Stakeholder Engagement and Collaboration:

Build strong relationships with key stakeholders across the organization, including business leaders, IT teams, and end-users.
Collaborate with business units to understand their requirements and translate them into effective M365 solutions.
Provide guidance and support to end-users, promoting the effective use of M365 tools and features.
Conduct regular training sessions and workshops to educate users on M365 capabilities and best practices.

Team Leadership and Development:

Lead a team of M365 administrators and specialists, providing guidance, mentorship, and performance feedback.
Foster a collaborative and innovative work environment, encouraging team members to contribute ideas and drive continuous improvement.
Develop and implement professional development plans for team members, ensuring their skills and knowledge align with evolving M365 technologies.

Qualifications:

Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred).
5+ years of experience in managing and optimizing Microsoft 365 platforms, including SharePoint, Teams, Exchange, and other related tools.
3+ years of people management experience and/or experience developing and executing strategic plans related to M365 platforms.
Strong understanding of cloud-based technologies, security protocols, and data governance principles.
Excellent leadership and people management skills, with the ability to motivate and inspire others.
Strong communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels.

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Additional Information:

Click Here to review our U.S. Eligibility Requirements

We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

Gallagher Glassdoor Company Review

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