Facilities Management Company (FMC) Manager

Application Deadline: December 1, 2024

Preferred applicants for this vacancy will be located in the Mountain or Central Time zone.

Summary
The FMC manager reports directly to the chief housing officer and is responsible for an assigned portfolio of FMC responsibilities, including overseeing and managing the operations of FMC-owned properties and FMC-leased housing space on college campuses across the country. This management includes vendor contracts, long-term capital planning, new collegiate chapter on-boarding and the enrollment of new facilities as well as management of all contracted maintenance and repairs. 

Responsibilities
Core duties and responsibilities include the following. Other duties may be assigned.

• Oversee and manage the day-to-day operations of all FMC-owned and FMC-leased facilities.
• Address ongoing housing issues such as meal accommodations and single room requests.
• Determine repair and maintenance needs, recommend capital improvements and develop deferred maintenance schedules. 
• Research and develop facility budgets for FMC-owned properties for each fiscal year.
• Implement and maintain all functions of Armatic member accounts that pertain to the FMC services, including member billing and other files as necessary. Ensure timely collections of member payments.
• Oversee third-party vendor accounts that work with FMC facilities.
• Review and update Bluefolder software regarding open work orders. Manage facility directors’ use of Bluefolder.
• Conduct research and complete housing proformas as assigned by portfolio.
• Annually review rental market conditions and create completive pricing models as assigned by portfolio.
• In coordination with the chief housing officer, complete construction and renovation projects at facilities.
• Supervise and manage facility directors and other department personnel as assigned.  
• Hire and onboard facility directors.
• Support the chief housing officer with the development of processes and procedures to promote effective and efficient operations and annual review, update and publishing of standard operating procedures (SOPs) as assigned by portfolio.
• Travel as necessary to support housing efforts and initiatives as determined by the chief housing officer. Attend FMC meetings and conferences as requested.
• Work with finance division to provide information and assistance as needed for audit purposes.
• Build and establish relationships with university Greek Life and residence life offices and other departments as necessary.
• Manage the updating of all housing agreements for both live-in and affiliation agreements for live-out members of FMC facilities.  
• Complete administrative duties that are assigned on a rotating basis between FMC managers.
• Adjust operations as necessary during times of crises or emergency.
• Collaborate with chief housing officer on programming and sponsorship for special events, including the Housing and Facilities Conference (HFC) and Convention.
• Support chief housing officer in management of the affiliated house corporations (AHCs) as assigned by portfolio.
• Assemble homework packets for the FMC Board of Mangers’ agenda.
• Manage cost center budgets as assigned by portfolio, including construction and capital improvement projects, HFC delivery and training and development of facility directors.

Education and/or Experience 
Bachelor’s degree or equivalent from four-year college/university and/or three to five years of relevant, progressively responsible facilities or property management experience.

Computer Skills
To perform this job successfully, an individual should have working knowledge of: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook).

Other Skills, Abilities and Qualifications

• Experience with facilities or operations in multiple geographic locations.
• Strong financial management and technology skills as related to the comprehensive record-keeping activities necessary for multiple property locations.
• Proven vendor management and relationship building skills.
• Experience with vendor contracts and selection process.
• Strong collaboration skills/the ability to interact effectively with multiple stakeholders at various levels.
• Excellent organizational skills, follow through and attention to detail.
• Ability to provide outstanding customer service.
• Outstanding oral and written communications skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Knowledge or familiarity of with social Greek-letter organization/housing a plus.
• Periodic night and weekend work commitments. Must be willing to work a flexible schedule to include travel or participation in evening and/or weekend conference calls, facility visits or in-person meetings, as directed.
• Ability to travel up to 30% of the time.

Business Related Contacts
International Headquarters staff, FMC Board of Managers, International Council, AHC boards, advisory boards, Sorority members, Sorority volunteers, vendors as well as Gamma Phi Beta Foundation and Gamma Phi Beta FMC staff and volunteers.

Location
This position is eligible for remote employment. Preferred candidates will live within 30 miles of an airport.

Benefits and Compensation
Compensation is commensurate with experience, education and work location. The hiring pay range for this role is $55,000-$65,000 annually. Gamma Phi Beta offers a full benefits package with an excellent paid time off package that includes 12 days of vacation plus sick time, personal days, holidays and two weeks of additional paid time off over the office’s winter break. Benefits include health, life, disability, vision and dental insurance coverage and participation in Gamma Phi Beta’s 401(k) plan after a year of eligible service.