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Director of Payment Product Management

 

Position Summary and description  

GEICO is in the midst of an exciting transformation as a product and tech powered company. This is a unique opportunity to make an impact at a very large scale. The GEICO product team is seeking a dynamic and visionary product leader with technical breadth and depth to lead the payment product team. This is a Director of Payment Product management role with strategic responsibility for driving the product strategy and roadmap for the payment’s platform. This leader will work closely with partners in business, engineering, product, data science, and design to realize the vision for the payment organization.  

Position Responsibilities  

  • Lead the strategy, development, and optimization of GEICO’s payment acceptance products across channels. 

  • Lead a team of product managers with at least 5 years of people management experience, fostering growth and cross-functional collaboration. 

  • Identify and execute on opportunities to enhance authorization rates, reduce fraud, and streamline reconciliation and settlement. Oversee end-to-end payment acceptance, including card networks, ACH, and alternative payment methods. 

  • Collaborate with internal teams to ensure scalable, secure, and cost-efficient payment infrastructure. 

  • Build and maintain relationships with processors, gateways, acquirers, and payment vendors. 

  • Stay ahead of emerging trends in payments technology, regulations, and customer expectations to inform product roadmap. 

 
Qualifications  

  • 8 to 10 years of in-depth experience in payments with environments that operate at scale.  

  • The product leader will have strong product management and team management skills and above all should be equally comfortable with details as well as broad vision and strategy.  

  • Proven track record in managing cross-functional stakeholders across engineering, risk, compliance, finance, and operations. 

  • Proven track record of innovating and leading successful platform and services products powered by data and ML.  

  • Strong analytical and quantitative skills with the ability to use data and metrics to justify assumptions and develop business cases.  

  • Excellent communication, collaboration, and problem-solving skills.  


 

Annual Salary

$153,750.00 - $256,250.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.


 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.


 

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Assistance
  • Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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Average salary estimate

$205000 / YEARLY (est.)
min
max
$153750K
$256250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Payment Product Management, GEICO

Are you ready to take the reins as the Director of Payment Product Management at GEICO in sunny San Francisco, CA? This is an incredible opportunity to lead a dynamic team committed to shaping the future of payment products within a company that's at the forefront of tech and product innovation. Your strategic vision will drive the product roadmap for GEICO’s payment acceptance services, ensuring that our platform is not only efficient but also secure and scalable. As the leader of a talented group of product managers, you'll tap into your vast experience in payments to enhance transaction authorization rates, cut down on fraud, and improve reconciliation processes. Collaboration is key in this role; you’ll partner with diverse teams ranging from engineering to design, and maintain vital relationships with payment vendors. You’ll also keep a keen eye on the latest payment technologies and market trends to ensure that GEICO remains a leader in this space. With 8 to 10 years of experience in the field and a good grasp of both intricate details and broader strategies, you’ll play a pivotal role in our transformation. We’re not just looking for someone with a solid track record in payments; we want a visionary who's passionate about harnessing data and innovation to drive product success. If you're looking to make an impactful contribution in a dynamic and supportive environment, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Director of Payment Product Management Role at GEICO
What are the responsibilities of the Director of Payment Product Management at GEICO?

The Director of Payment Product Management at GEICO plays a crucial role in shaping the strategy and development of payment acceptance products. This position oversees the entire payment acceptance process while leading a talented team of product managers. Key responsibilities include enhancing authorization rates, reducing fraud, streamlining reconciliation, and collaborating with internal teams to ensure the payment infrastructure is scalable and secure.

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What qualifications do I need to apply for the Director of Payment Product Management position at GEICO?

Candidates for the Director of Payment Product Management role at GEICO should have 8 to 10 years of extensive experience in payment systems, particularly in environments that function at scale. Strong product management skills, a proven ability to collaborate across various functional areas, and a solid analytical background are essential for success in this role.

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How does GEICO's culture support the Director of Payment Product Management position?

At GEICO, the culture emphasizes collaboration, innovation, and personal growth, which aligns perfectly for a Director of Payment Product Management. The company values diverse perspectives and encourages an environment where associates can thrive while bringing their best ideas to the table, fostering productivity and creativity within teams.

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What is the salary range for the Director of Payment Product Management at GEICO?

The salary for the Director of Payment Product Management at GEICO ranges from $153,750.00 to $256,250.00 annually. This range accounts for various factors, including the responsibilities of the role, the candidate’s experience and education, and the market conditions. GEICO ensures a competitive compensation package for its employees.

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What benefits can I expect as a Director of Payment Product Management at GEICO?

As a Director of Payment Product Management at GEICO, you'll enjoy a comprehensive benefits package that includes premier medical, dental, and vision insurance, a generous 401(k) plan, paid leave for vacation, sick days, and parental leave, along with tuition assistance and training programs. Benefits may vary depending on location.

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Common Interview Questions for Director of Payment Product Management
What experience do you have in managing payment products?

In answering this question, highlight specific experiences where you've successfully managed payment product lifecycles. Discuss the challenges you faced, how you overcame them, and the results that followed. Tie your responses back to what you know about GEICO’s payment mission and how your experiences align with it.

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How do you prioritize projects within your team?

Explain your approach to project prioritization, perhaps using specific criteria such as customer impact, revenue potential, or technical feasibility. Share a time when your prioritization process led to successful outcomes, demonstrating your capability to lead effectively as a Director of Payment Product Management.

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Can you describe a successful payment product you have developed?

Provide a detailed response about a product you managed, discussing its purpose, the market need it filled, and the steps you took to develop it. Include metrics of success like adoption rates or revenue generated, showcasing your ability to innovate in the payment space.

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What strategies do you use for stakeholder management?

Stakeholder management is critical for this role. Discuss your strategies such as regular communication, aligning project objectives with key stakeholders' goals, and how you manage conflicts. Share an example where your approach led to a successful collaboration across teams.

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How do you keep abreast of industry trends in payments technology?

Share your methods for staying informed on industry trends, such as attending conferences, reading relevant journals, and networking with other professionals. You can highlight an instance where your knowledge of a trend influenced a product decision at a previous job.

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Describe how you would enhance the payment acceptance infrastructure at GEICO.

Illustrate your vision for enhancing GEICO’s payment acceptance infrastructure by considering factors such as security, scalability, and user experience. Outline your thought process and potential strategies, connecting them to the existing goals of GEICO’s payment platform.

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What metrics do you consider most important when evaluating payment product performance?

Identify key metrics like transaction volume, authorization rates, user satisfaction, and fraud rates. Explain why these metrics are significant and how they guide you in your decision-making processes, especially in leading a team of product managers.

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What role do data analytics play in product management for payments?

Discuss how data analytics helps in identifying user behaviors, improving process efficiency, and driving strategic decisions. Provide examples from your past roles where analytics directly influenced product outcomes.

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How would you lead your team through a challenging project?

Outline your leadership style when faced with challenges, emphasizing communication, support, and maintaining team morale. Discuss a specific scenario where you successfully navigated a difficult project, highlighting your strategies for ensuring team collaboration and success.

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What do you believe is the future of payment solutions?

Express your insights about emerging technologies such as digital wallets, crypto payments, and AI in fraud detection. Discuss how you foresee these trends impacting payment solutions, especially in a forward-thinking company like GEICO, and how you could lead initiatives to adapt to these changes.

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GEICO's seven operating principles help create a workplace in which their associates can thrive. 1. Respect, support and provide opportunity for all associates. 2. Be fanatics for outstanding customer service. 3. Be the low-cost provider. 4. ...

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DATE POSTED
April 13, 2025

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