General Studio Manager- Owings Mills

Full Job Description

A national leader in luxury fitness is looking for amazing talent to join our team. We are seeking a motivated General Manager to lead our studio to success! This position will be based in Owings Mills (Baltimore County).

POSITION:

The General Manager will oversee all studio functionality from MEMBERSHIP SALES to STUDIO OPERATIONS.

REQUIREMENTS:

• 2+ years of fitness membership sales or relevant STRONG sales experience preferred
• Confident in generating personal membership sales and supervising Sales Representatives
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience required
• Must have excellent communication and stronginterpersonal skills in person and over the phone
• Must be solution-based and results-oriented and have a competitive spirit
• Ability to recognize areas of improvement and implement changes using good judgement
• An affinity and passion for fitness
• Must be willing to appear on studio social media platforms such as Facebook and Instagram
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and GET THINGS DONE
• Professional, punctual, reliable, neat, and organized
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with colleagues, clients, and the general public
• Proficient with computers, apps, and various software including Microsoft and G-Suite
• This is a full-time position. Candidate must be able to work a flexible schedule with nights and weekend availability.

DUTIES:

• Lead generation including grass roots marketing and networking
• Implement sales strategies to convert prospects to studio members
• Implement and maintain strategies to retain members
• Membership and retail sales
• Manage staff schedule
• Hire/mentor/manage/train all sales staff at the studio
• Collaborate with Operation Coordinator in handling membership freezes, discouraging membership cancellations, collecting back-dues
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Schedule and participate in networking/community events and studio promotions
• Strategically implement marketing campaigns to generate leads for the studio
• Front desk duties
• Any other duties as assigned

COMPENSATION & PERKS:

• This position offers a very competitive base rate plus commission and bonus incentives
• Free Pilates Classes
• Employee Retail Discounts

Job Type: Full-time

Pay: From $47,500.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Monthly bonus

Work Location: In person