Sales Operations Intern (Summer 2025)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Sales Operations Intern (Summer 2025)

Location: United States (Preferred: Raleigh, NC or Indianapolis, IN)
Duration: 8-weeks (Summer 2025)

Compensation: $13.00/hr - $37.00/hr

Overview

At Genesys, the Sales Operations Intern will support our North America Sales organization by elevating partner programs, streamline processes, and project manage key initiatives that drive world-class sales performance. This internship is designed to provide hands-on experience with sales tools and cross-functional collaboration in a fast-paced, tech environment.

What You’ll Do

• Support project management and deliverable tracking
• Contribute to elevated partner programs and both direct and indirect micro-events across Commercial & Mid-Market
• Measure and monitor GWOS (Genesys Way of Selling) adoption, including template creation and refinement.
• Document prospecting best practices in collaboration with the Enterprise West sales team.
• Organize and maintain content for bi-weekly best practice office hours.

Why Join Us

At Genesys, our Sales team offers a dynamic and enriching internship experience focused on real-world impact. Interns gain hands-on learning through meaningful projects while benefiting from strong mentorship and direct exposure to senior leadership. This role provides a unique opportunity to develop core business skills and make a lasting contribution to high-visibility initiatives across Sales. If you're looking to grow, learn, and connect—this is the internship for you.

Requirements

• Pursuing a Bachelor’s degree in Business, Marketing, Analytics, or a related field.
• Strong analytical skills with proficiency in Excel.
• Exceptional organizational skills and ability to manage multiple projects.
• Detail-oriented and process-focused with strong follow-through.
• Clear and confident written and verbal communication skills.
• Collaborative mindset and eagerness to learn in a remote, team environment.
• Interest in sales strategy, business operations, and project execution.

Preferred Qualifications

• Experience with Salesforce, Tableau, or other sales/data tools.
• Prior internship or coursework related to sales or marketing.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.