Customer Success Manager - Social and Creative - DCO
Genius Sports is seeking a Customer Success Manager to manage client accounts and drive strategy for digital advertisers, ensuring maximum value from their products.
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Skills
SaaS customer success experience
Experience managing social media ad campaigns
Technical competency in marketing technology
Excellent communication skills
Responsibilities
Own the ultimate success of customers, including product adoption and retention
Develop trusted advisor relationships with key customer stakeholders
Serve as a customer advocate while collaborating internally
Lead strategic initiatives to maximize customer lifetime value
Benefits
Flexible working opportunities
Innovative work culture
Diversity and inclusion initiatives
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