Job details
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Customer Support Specialist (French-speaking)
Genius Sports is a leading sports technology company looking for a Customer Support Specialist who is passionate about providing exceptional service to clients within the sports industry.
Skills
- Fluent in English and French
- Experience in customer support
- Knowledge of APIs and software platforms
- Strong organizational skills
- Effective communication
Responsibilities
- Manage the support queue for inbound customer requests.
- Troubleshoot API and software access issues.
- Maintain internal documentation for support-related questions.
- Communicate with game day operations staff.
- Maintain customer distribution lists and communication playbooks.
Education
- Bachelor's degree preferred
Benefits
- Health insurance
- Skills training
- Annual leave allowance
- Social events
- Flexible working schedule
To read the complete job description, please click on the ‘Apply’ button
Genius Sports Glassdoor Company Review
Mark Locke
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Genius Sports DE&I Review
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CEO of Genius Sports
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BENEFITS & PERKS
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$40,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 18, 2024
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