Genius Sports is a rapidly growing sports technology company that connects sports, brands, and fans through live data. They are seeking a passionate individual for their Support and Onboarding officer role to provide technical support and assistance to clients.
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Skills
Technical helpdesk experience
Understanding of IT network topology
Good internet investigation skills
Excellent communication skills
Time management skills
Responsibilities
Assist remotely with site surveys and installations
Provide technical assistance for incoming queries
Document problem-solving processes
Escalate issues as appropriate
Adhere to help desk metrics
Education
Not specified
Benefits
Health insurance
Skills training
Flexible work options
Social events
To read the complete job description, please click on the ‘Apply’ button