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Job details

Technical Support Specialiast

Genius Sports is a rapidly growing sports technology company that connects sports, brands, and fans through live data. They are seeking a passionate individual for their Support and Onboarding officer role to provide technical support and assistance to clients.

Skills

  • Technical helpdesk experience
  • Understanding of IT network topology
  • Good internet investigation skills
  • Excellent communication skills
  • Time management skills

Responsibilities

  • Assist remotely with site surveys and installations
  • Provide technical assistance for incoming queries
  • Document problem-solving processes
  • Escalate issues as appropriate
  • Adhere to help desk metrics

Education

  • Not specified

Benefits

  • Health insurance
  • Skills training
  • Flexible work options
  • Social events
To read the complete job description, please click on the ‘Apply’ button
Genius Sports Glassdoor Company Review
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Genius Sports DE&I Review
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CEO of Genius Sports
Genius Sports CEO photo
Mark Locke
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BENEFITS & PERKS
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 26, 2024

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