Remote Clinical Care Coordinator - RN or LPN

As a Remote Clinical Care Coordinator at Gentiva, you'll be responsible for assessing patient needs and making critical clinical care determinations based on various data sources. You'll also educate patients about their care options, navigate various healthcare resources, and assist with Medicare coverage issues. This role requires a strong analytical skill set and an excellent understanding of post-acute care options.

To qualify for the Remote Clinical Care Coordinator position at Gentiva, candidates must have an associate degree as a minimum requirement, with a bachelor's degree preferred. Additionally, candidates should hold a current RN or LPN license in a compact state and have at least three years of post-acute care experience, particularly in home health or hospice settings.

The Remote Clinical Care Coordinator at Gentiva will have a shift that runs from Friday, 3:30 PM to 12 AM, Saturday and Sunday, 8 PM to 8:30 AM, and Wednesday from 10 AM to 6:30 PM. This schedule provides flexibility within a structured environment, allowing you to maintain a work-life balance.

Yes, the Remote Clinical Care Coordinator role at Gentiva is open to candidates residing in select states, including North Carolina, Texas, and others. This geographic requirement ensures that employees can efficiently meet operational needs and comply with state regulations.

Gentiva provides a comprehensive benefits package for Remote Clinical Care Coordinators, which includes health insurance, a 401k plan, tuition reimbursement, paid time off, and mileage reimbursement. These benefits emphasize our commitment to the well-being and professional growth of our employees.

In high-pressure situations, it's crucial to remain calm and collected. I focus on gathering as much relevant data as possible, prioritizing patient safety and outcomes. By using established protocols and communicating effectively with my team, I can make informed decisions that support patient needs.

Absolutely! One instance involved coordinating care for a patient with multiple chronic conditions, where careful attention to detail was needed. I collaborated with healthcare providers to create a personalized care plan and regularly updated the patient’s family. This approach ensured proper support and communication, leading to improved patient outcomes.

Essential tools include electronic health records for accessing patient history, communication platforms to collaborate with other healthcare professionals, and analytical tools for making clinical assessments. Mastery of these tools enables me to provide holistic care solutions effectively.

Prioritizing tasks in a remote environment requires strong organizational skills. I typically start my day by reviewing my tasks and using a priority matrix to identify urgent matters. Regular check-ins with teammates also help ensure that I remain aligned with team objectives and client needs.

Empathy is at the forefront of my approach to care coordination. Understanding what patients and families are going through allows me to provide tailored support and information that resonates with them, improving their overall experience and satisfaction with care.

Staying updated with healthcare regulations is vital. I regularly attend webinars, subscribe to relevant journals, and participate in professional organizations. This continuous learning helps me ensure that the care I provide is compliant and up to date.

I focus on clear, concise communication and use patient-friendly language to explain complex information. I also provide visual aids when possible and encourage questions, ensuring patients feel empowered and informed about their care choices.

Assessing eligibility begins with a comprehensive review of the patient's medical history and condition. I collaborate with healthcare teams and review guidelines set by Medicare to ensure thorough evaluation and eligibility for either home health or hospice care, aligning services with patient needs.

I have extensive experience coordinating care with physicians, social workers, and rehabilitation specialists. Strong communication skills and teamwork are essential. I ensure that everyone involved in patient care is informed and working towards a shared goal for positive outcomes.

My motivation comes from the meaningful difference we make in patients' lives and their families. Being part of their journey during critical times is deeply rewarding, and I strive to provide compassionate support that enhances their quality of life.