TEMP-Technical IT Support (Scheller College of Business)

Apply for JobJob ID275886LocationAtlanta, GeorgiaFull/Part TimePart-TimeRegular/TemporaryTemporaryAdd to Favorite JobsEmail this JobAbout UsGeorgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creationWe strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic PlanThese values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardshipGeorgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careersAbout Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengthsThe Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal artsGeorgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national securityGeorgia Tech ranks among the nation's top 20 universities for research and development spending and No1 among institutions without a medical schoolGeorgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human conditionThe Institute has nine key values that are foundational to everything we do:1Students are our top priority2We strive for excellence3We thrive on diversity4We celebrate collaboration5We champion innovation6We safeguard freedom of inquiry and expression7We nurture the wellbeing of our community8We act ethically9We are responsible stewardsOver the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impactJob SummaryProvide support in the installation, operation and maintenance of computer systemsPosition typically addresses a wide variety of applications, hardware, and networksSpecific duties will be determined based on assignment and unit needsThis position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NAResponsibilitiesJob Duty 1 -Install, maintain and upgrade workstation and peripheral hardware and softwareJob Duty 2 -Analyze and resolve workstation, application, and server related problemsJob Duty 3 -Update desktop software/applications; maintain documentation on installed applicationsJob Duty 4 -Provide users with assistance in working in specific applicationsJob Duty 5 -Participate in development of standard operating proceduresJob Duty 6 -Perform other duties as assignedRequired QualificationsEducational RequirementsAssociate's Degree, Technical Diploma or equivalent combination of education and experienceRequired ExperienceUp to two years of job related experienceKnowledge, Skills, & AbilitiesSKILLSThis job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and proceduresIncluded are skills in problem solving, decision making, customer service, system documentation and communicationsUSG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System OfficeOur USG Statement of Core Values are Integrity, Excellence, Accountability, and RespectThese values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standardsMore details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line atEqual Employment OpportunityThe Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity EmployerThe University is committed to maintaining a fair and respectful environment for allTo that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or servicesGeorgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activitiesGeorgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissionsThis prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guestsFurther, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.Background CheckSuccessful candidate must be able to pass a background checkPlease visitOther InformationThis is not a supervisory positionThis position does not have any financial responsibilitiesThis position will not be required to driveThis role is not considered a position of trustThis position does not require a purchasing card (P-Card)This position will not travelThis position does not require security clearance