Wholesale Administrator
GIORGIO ARMANI - HEAD OFFICE - WHOLESALE ADMINISTRATOR
About Us: Founded in 1975 by Giorgio Armani, The Armani Group stands as a prominent luxury fashion house. Our renowned signature style, characterised by tailored, unstructured, and minimalist designs, reflects our commitment to crafting distinct luxury experiences for our clients.
Role Overview: As a Wholesale Administrator, you will play a pivotal role in supporting our sales and customer service departments, ensuring the seamless delivery administration of our UK wholesale business. You will be responsible for assisting and supporting various aspects of delivery administration related to the UK wholesale business, adhering to seasonal schedules and company policies. From managing sample deliveries to processing orders and handling customer relations, you will play a key role in maintaining the high standards of service synonymous with the Giorgio Armani brand.
Join Giorgio Armani today and embark on a rewarding career in the world of luxury fashion!
Responsibilities:
- Customer Service Management: Oversee sample deliveries, manage order processing, and maintain accurate records of all transactions.
- Order Processing and Purchase Order Administration: Ensure accurate processing of seasonal orders, collate and check customer purchase orders, and advise clients on production cancellations or quantity changes.
- Delivery Administration: Coordinate delivery schedules, build strong relationships with clients and suppliers, and handle all delivery queries efficiently.
- Customer Relations: Provide high-quality service to internal and external contacts, address client complaints, and manage sample requests.
- General Administration/Duties: Report on delivery status, suggest improvements to reporting and analysis methods, and meet performance targets set by management.
- Excellent communication and interpersonal skills.
- Commitment to outstanding customer service.
- Strong decision-making ability and sense of responsibility.
- Proficiency in understanding and analysing reports.
- Exceptional planning and organizational skills.
- Ability to meet deadlines and work well under pressure.
- Proactive and well-organized approach to supporting the sales team.
- Proficient in Windows package, particularly Excel.
- Experience in resolving client complaints.
- Competitive salary and bonus opportunities.
- Generous employee discount on all Giorgio Armani products.
- Employee Assistance Program (EAP) - providing access to medical and mental health support services.
- Exciting career development opportunities within a global luxury fashion brand.
- Vibrant and inclusive work environment that fosters creativity and personal growth.
- Hybrid working policy.
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
Join the stylish world of Giorgio Armani as a Wholesale Administrator at our head office! If you're passionate about luxury fashion and have a knack for administration, this is your chance to shine. As a vital part of our team, you’ll support our sales and customer service operations specifically within the UK wholesale business. Your responsibilities will range from managing sample deliveries and processing seasonal orders to ensuring that our customer relations are top-notch. Your attention to detail will help maintain the high standards synonymous with the Giorgio Armani name, and your proactive approach will make a real difference in our everyday processes. Enjoy the challenge of coordinating delivery schedules, responding to client queries, and crafting relationships with suppliers and customers alike. We’re looking for someone who possesses excellent communication skills, a strong sense of responsibility, and the ability to thrive in a fast-paced environment. Furthermore, your proficiency in Excel will come in handy as you analyze reports and help us refine our administrative practices. This role not only offers competitive salary and bonus opportunities, but also a generous employee discount on our exquisite products and access to an Employee Assistance Program. Embrace career development within our global brand and become a part of a vibrant and inclusive team that values creativity and personal growth. At Giorgio Armani, we celebrate diverse backgrounds and are eager to welcome passionate individuals into our family. Join us and take a step into luxury today!
Richard Gere's Armani-clad American Gigolo helped to boost what Giorgio Armani had already built. Armani is known for the sleek, unstructured look of its men's and women's suits. The firm licenses its name for perfume, watches, and accessories, bu...
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