Technical Writer

Giving Home Health Care prides itself in putting patients first. Our beliefs and values are centered on providing the best care and treatment possible to our patients, while maintaining a positive work environment, and giving the utmost respect to all people. We know our services change lives; if that is something that you want to be a part of, we need you!

We have an immediate need for a full-time Technical Writer. The Technical Writer is an essential member of our care team, tasked with creating and finalizing letters of medical necessity for home care and durable medical equipment. This role includes managing a caseload, providing necessary training, ensuring compliance, and working with healthcare providers to deliver high-quality home care services. The Technical Writer also represents our company and advocates for patients during their onboarding and recertification paperwork processes, ensuring all documentation sent for home care services meets DOL standards.

• Assist in the preparation and processing of patient assessments and care plans.
• Collaborate with patients and healthcare providers to manage medical documentation for home care renewals every six months.
• Write and review paperwork for initial home care and the renewal of homecare benefits.
• Coordinate with providers to secure approval for appropriate durable medical equipment (DME) for patients.
• Collaborate and manage a caseload of 130-150 patients as part of a team.
• Step in for other care team roles occasionally.
• Meet or exceed performance metrics.

• Proficient Time Management: Manages time effectively to handle multiple tasks and deadlines.
• Excellent Customer Service Skills: Provides high-quality service to patients and their families.
• Strategic Thinking and Planning: Develops and implements effective care plans.
• Superb Communication and Presentation Skills: Communicates clearly and effectively, both in writing and verbally.
• MS Office Proficiency: Expert in using Outlook, Word, Excel, and other MS Office tools.
• Collaborative Team Engagement: Actively participates in a team environment.
• Strong Reading, Writing, and Computer Skills: Proficient in reading, writing, and using various technological programs.
• Adaptability: Quickly learns new technological programs and adapts to organizational changes.
• Ability to Read Medical Records (Preferred): Preferred but not required.