Director, Alliances - United States (Remote)

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Role

The Director of Alliances is responsible for recruiting and nurturing partnerships with other technology companies within the Financial Services industry, who will refer or resell Glia’s offerings to their client base. 

The recruiting component of this role requires you to identify decision makers and influencers within targeted organizations, outreach to establish relationships, create the “need” within these organizations to partner with Glia, design a joint go-to-market strategy, and negotiate mutually beneficial terms of a partnership agreement. The nurturing component of the role involves managing ongoing relationships with technology partners, with the objective of increasing Glia’s sales. This will include developing and executing joint marketing, sales training, and product development programs, and assisting Glia’s sales team in executing specific client deals. 

What you’ll do 

• Recruit new partners, with a focus on revenue generation.
• Lead partner activities across departments - both within Glia and within partner organizations - including:
• Work closely with partners to build and execute joint go-to-market programs.
• Promote and coordinate activity between partners and Glia technical staff to develop and showcase joint solutions.
• Partner with Glia sales team to assist in progressing and closing deals with partners.
• Work with partner and Glia marketing to develop, communicate and promote our value proposition
• Sales Enablement, making sure that partner sales and account manager teams know how to sell Glia

Requirements

• 10+ years of experience in B2B technology industry, including 5+ in channel sales / business development
• Ability to conduct strategic engagements with executive-level staff.
• Excellent phone, email, and social communication skills.
• Experience developing and managing complex partnerships.
• Strong organizational skills and ability to work with all areas of the organization. 
• Experience in FI and/or CCaaS 
• BA/BS or related work experience.

Nice to have 

• Extensive knowledge of the digital banking/ financial technology vendor landscape.
• Understanding of cloud software, contact center, and customer communications technology.

*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

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